Melbynn Ridge Ubias

MELBYNN RIDGE UBIAS Travel Agent CONTACT --34 A. Mabini Extension Manggahan, Pasig City WORK EXPERIENCE WNS GLOBAL SERVICES Mar. 6, 2023 - Present SR. TRAVEL ASSOCIATE Corporate travel (UK market) GDS: Sabre Product/s: Flight, Rail, Hotel, Car, Limo service Processes: New booking (End to end), Exchange, Cancel, Refund, Schedule Change HOPPER - PENBROTHERS Jun. 22, 2021 - Dec. 15, 2022 TRAVEL EXPERIENCE ASSOCIATE REFERENCES Marielle Guevarra - Leisure travel (US market) GDS: Sabre, Amadeus, Apollo Product/s: Flight Processes: New booking (end to end), exchange, cancel, refund, schedule change, and name correction. WNS GLOBAL SERVICES May 14, 2019 - Jun. 15, 2021 SR. TRAVEL ASSOCIATE Ronila Paderog - Corporate travel (US market) GDS: Sabre Product/s: Flight, Rail, Hotel, Car, Limo service Processes: New booking (end to end), exchange, cancel, refund, schedule change, and name correction. Tier 2 (Escalations Desk - Expedia) British Airways - Refunds Department EDUCATION Advanced Diploma in Media Technology Informatics Cainta 2013 - 2015 Undergraduate BS in Accounting National College of Business and Arts- Undergraduate IGT SOLUTIONS Dec. 8, 2017 - May 10, 2019 TRAVEL CONSULTANT Leisure travel (US market) GDS: Amadeus Product/s: Flight Back office, AU e-VISA application via Amadeus TELEPERFORMANCE CUSTOMER SERVICE ASSOCIATE Sep. 28, 2015 - Nov. 29, 2017 Tier 1 Customer service (promoted to Tier 2 Escalations Department) Leisure travel (US and Canada market) GDS: Amadeus Product/s: Flight Processes: Exchange, Cancellation, Travel Credit, Name Correction, Schedule Change