MELANIE
YU
VIRTUAL ASSISTANT
Meet Melanie, your dependable virtual assistant.
I'm here to streamline your day, from managing
your schedule and organizing your inbox to
providing you with quick access to information
and reminders. My primary goal is to make your
life easier by handling tasks efficiently and with
precision. I'm committed to learning and growing
with you, ensuring that I become the perfect
assistant tailored to your needs.
CONTACT
EXPERIENCE
--Sasa, Davao City, Davao del
Sur, Philippines, 8000
2024
Masterclass Virtual Assistant
Training
Completed the five days in person training and five
days online training with certificates.
Hard Skills
MY SKILLS
Proficiency in Microsoft Office Suite (Word,
Excel, PowerPoint, Outlook)
Familiarity with project management tools
(Trello, Asana)
Email Management
Knowledge of customer relationship
management (CRM) software (Salesforce,
HubSpot)
Ability to conduct internet research efficiently
Social Media Management
Basic understanding of accounting principles
and software (QuickBooks, Xero)
Data entry and data management skills
Familiarity with video conferencing tools (Zoom,
General Admin Support
Microsoft Teams)
Soft Skills
Excellent communication skills, both written
and verbal
Strong organizational skills and attention to
detail
Ability to multitask and prioritize tasks
effectively
Problem-solving skills
Adaptability and flexibility in a fast-paced
environment
Ability to work independently and as part of a
team
Professionalism and discretion in handling
sensitive information
Strong time management skills and ability to
meet deadlines
Appointment Setting
File Management
EDUCATION
Bachelor of Science in
Information Technology
University of Mindanao
Davao City
Undergraduate
2007 - 2009
Bachelor of Science in
Information System
University of Mindanao
Davao City
Undergraduate
2009 - 2010
