Melanie Puri

Melanie Puri Brgy. Tambulilid Ormoc City- /- Objective: To work in any entry level position that fits my qualification and to extend quality service to your valued clients and help to achieve organizational goals and objectives. Summary of Qualifications: • Good communication skills • Computer literate • League of Legends gamer • Knows how to use basic MS Word and MS Excel operations • Can work with less supervision / Attentive to details • Hardworking, patient, responsible and efficient • Willing to work overtime and holidays Job Experience: Amazon Wholesale & Retail Arbitrage Researcher- • Look for profitable items from different USA stores and compare with AMZ price • Does replen if items got out of stock • Check everyone's work (other VAs work) • Look for manufacturer or brand's USA distributor that might offer wholesale account and compile data Online Researcher -) • Gather company information such as website URLs, HQ location, phone number, company description, decision maker’s personal email address, contact number, LinkedIn profile and paste all details into excel. • Check for amazon product inventory, add items that have similar size, color, quantity ,tax code etc. • Look for profitable products from different US sites and compare them to Amazon. Customer Service Representative (Blue Shield of California) • Aegis PeopleSupport September 2012- December 2013 • I.T Park Lahug, Cebu City • provide assistance to members who wish to change physician. • upsells insurance plans. • educate members about their insurance plan. • assist members with their concerns. • exerting extra effort in order to take the member out of a meadow. • do outbound calls. • Customer Service Representative • McClatchy • APAC Customer Service Inc. May 2011 – August 2012 • ICOT Park Palo, Leyte • provide customer satisfaction by assisting members with their complaints/queries regarding subscription. • upsells products, subscriptions and promos. • do outbound calls. • answer queries related to newspaper promos and discounts. • assist members in enrolling their debit/credit cards for automatic payment. • process data entry for new subscriptions. • data entry task ( finish clerical files and transfer information into excel) Education: • Tertiary • Secondary Bachelor of Science in Nursing Western Leyte College of Ormoc City Inc. Bonifacio St. Ormoc City March 2011 New Ormoc City National High School Ormoc City, Leyte March 2007 • Elementary Concepcion Elementary School Ormoc City, Leyte March 2003 References: • • • • • Nannette Morata Operations Manager APAC Customer Service Inc. ICOT Park Palo, Leyte- • • • • • • Ian Emmanuel Chu Account Executive Grepcor Diamonde Inc 14A 3rd Street, New Manila Quezon City- Personal Information: • Date of birth: May 02, 1990 • Age: 30 y.o. • Place of birth: Bulacan • Civil status: Married • Citizenship: Filipino • Religion: Iglesia Ni Cristo • Height: 5’4” • Weight: 148 lbs • Mother’s name: Raniera Puri (Housewife) • Father’s name: Rufo Puri • Occupation: Deceased