Melanie Limotan

MELANIE LIMOTAN GENERAL VIRTUAL ASSISTANT- SKILLS - Cagayan de Oro, Philippines EXPERIENCE Microsoft Office SUBCONTRACTOR - ECOMMERCE GENERAL VA Strategic Planning and Scheduling Remote | Jun 2020 - Dec 2023 Time management Have high attention to detail Familiar with Amazon Seller Central Familiar with Brightpearl ERP Responsible for updating weekly inventory reports and metrics to be used by operations team On-time initial order processing for Shopify orders via Warewolf Timely refunds processing of Amazon orders and transaction reversals in Brightpearl ERP LANGUAGE English Basic Japanese Tagalog / Filipino Full ownership of other adhoc tasks such as: product research, process documentation, manual lead generation, etc MATERIALS HANDLER AND PRODUCTION OPERATOR Tohuko Tamagawa (Fukushima, Japan) | Feb 2016 - Feb 2017 Effective scheduling of machine run and distribution of machine load eliminating unnecessary downtime Optimized inventory planning and purchase of materials used by EDUCATION BS in Hotel and Restaurant Management University of Cebu - Philippines Graduated 2014 machines resulting to minimal waste and overstocking Enforced a safe working environment by identifying working condition hazards, and implementing safe practices related to the operation of large industrial machines Efficiently operated machines through proper control settings and basic maintenance CUSTOMER FACING SUPPORT CREW Crunch Chicken Fastfood | Dec 2014 - May 2015 Improved customer’ first impression through warm welcome and providing an inviting atmosphere Elevated customer experience by attending to their needs and providing extra assistance when necessary