MELANIE ERASMO
“I am dedicated and experienced customer service associate
for more than 10 years. I am looking for an opportunity where
I can use and apply my passion in assisting people. I am also open
to work in an online English Tutorial Job and a virtual assistant job
where I am confident to apply my ability to communicate to work
quickly and positively with efficiency."
GET IN TOUCH-/-
Email:-Sitio Bliss. Brgy. Calumpang, Naval Biliran 6543
SKILLS AND ABILITIES
WORK EXPERIENCE
-ABILITY TO WORK UNDER PRESSURE
- ABILITY TO BALANCE WORKLOAD EFFICIENTLY
-ABLE TO LEARN PROGRAMS
WITH PROPER TRAINING
- CAN WORK IN A CONSTANTLY CHANGING
WORKPLACE:
- COMPUTER LITERATE & INTERNET SAVVY
-ABILITY TO MAINTAIN STRICT LEVELS OF
-CONFIDENTIALITY IN HANDLING SENSITIVE
INFORMATION
EDUCATIONAL BACKGROUND:
NAVAL INSTITUTE OF TECHNOLOGY
NAVAL BILIRAN 6543
BACHELOR OF SCIENCE IN COMPUTER SCIENCE
FINISHED FIRST YEAR COLLEGE (FIRST & SECOND SEM)
SY 2008 TO 2009
CUSTOMER SERVICE CONSULTANT
CALL MATRIX CORPORATION
917 St. Augustine BLdg. Brgy. Phil-Am Homes QC1104
JULY 2010 TO MARCH 2014
SALES BILLING ASSOCIATE
TELEPERFORMANCE PHILIPPINES
BPO Bldg. Fairview Terraces Maligaya Drive, Q.C.
JANUARY 12, 2016, TO JULY 24, 2018
CHAT SUPPORT
CONCENTRIX CVG PHILIPPINES
UP TECHNO HUB
AUGUST 2018 TO FEBRUARY 2019
BILLING ASSOCIATE
AFNI PHILIPPINES INC,
46 COMMONWEALTH AVE, DILIMAN COMMERCIAL
CENTER QC 1121
MARCH 10,2019 TO SEPTEMBER 15, 2021
Customer Service representative
GC Services International, LLC
6th floor South Wing Estancia Offices,
CapitolCommons, Brgy, Oranbo,,
Pasig City 1603
October 11, 2021, to May 02, 2024