MELANIE
EGUILOS
AMAZON ACCOUNT MANAGER
WORK EXPERIENCE
BUSINESS DEVELOPMENT MANAGER
411Locals/October 2021 to present
Evaluate business advertising campaigns and suggest
features that will help them target more customers.
Analyze clients' needs to improve customer service and
gain more referrals or leads.
EXECUTIVE VIRTUAL ASSISTANT
PRO INVESTORS NETWORK/IBEYONDBLISS SEPT. 2021
CONTACT ME
--https://www.linkedin.com/in/
melanie-eguilos-2ab574201/
Melanie Eguilos
Increased the company’s circulation by 50% in 1 year
Managed customer accounts worth $1 million
Strategized to develop contingency business plans
OPERATIONS MANAGER
ENZO'S HOTDOGS JUNE 2012-OCTOBER 2020
Strategized with the team to win market share from
competitors
Monitored client accounts, analyzed incomings and
outgoings and annual forecasts
Spearheaded business expansion and employee
management.
CUSTOMER SERVICE REPRESENTATIVE
T-MOBILE/COMCAST APRIL 2005-JULY 2011
PERSONAL PROFILE
I am a goal-oriented person, with an eye
for detail, a passion for business and
service to others. Can work
independently or with the team, flexible,
motivated, and willing to learn new
processes.
EDUCATION
BUSINESS MANAGEMENT
UNIVERSITY OF THE PHILIPPINES IN
THE VISAYAS
Exceeded customer satisfaction and was promoted us
Great lead
Team performance enhancement, increasing revenue
by 20%
Stragesized support for new employees to avoid
escalation calls.
MANAGEMENT TRAINEE/ADMINISTRATIVE ASSISTANT
KFC/MISTER DONUT
Forecasting, crew scheduling, profit and loss analysis,
and overseeing daily operations.
Recruitment, compensation, and benefits.
Employee coaching for company SOP's and evaluating
performance for regularization.
ADDITIONAL SKILLS
Financial reporting
Critical Thinking
Online Research
Active Listening
Negotiation
Microsoft/Google
docs/sheet
