CURRICUM VITAE
MEL RAATH
Nationality
Date of birth
South African
12 June, 1974
Cellular
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E-mail
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Education:
SA National Senior Certificate (High School Graduation)
Concluded in 1991
National Diploma: Public Relations, Technikon Natal
(This is a 3 year course at a tertiary education facility)
Concluded in 1994
Disciplines: Communication Science III
Public Relations III
Journalism / Media studies II
Industrial Relations I
Marketing I
Business Studies I
Law I
Social Psychology I
Additional studies / courses:
SA Surf & Lifesaving First Aid course
1992
Effective Speaking and Presentation
2005
Professional Business Writing Workshop
2005
Compass Management Development Programme
2006
Global Leadership Development Programme
2007
Level 1 Official, International Dragonboat Federation
2012
The Oxford English Language Proficiency Test
2020
Portuguese for Foreigners Language course
(University of Amazonas UFAM, Languages Centre)
Current
Professional experience:
Bluff Medicine Depot
1992 - 1997
Pharmacy assistant
Main duties included:
• over the counter medicine sales
• restocking of medicines and general pharmacy stock
• daily cash up.
Standard Bank of SA (Corporate Bank)
1994 - 2011
Customer Services Consultant
1994 - 1998
Main duties included liaising with customers´ to resolve queries and complaints to a
specified time period (SLA).
.
Merchant Sales Consultant
1998 – 2004
Main duties included:
• meeting a monthly sales target
• liaising with customers to ensure customer satisfaction and continued word of mouth
referral.
• preparing monthly sales reports for the Sales Manager and building strategies for
customer retention and new leads generation
• direct liaison with business units within their specified regions with the aim of ensuring
continued lead generation.
Regional Sales Manager
2004 – 2011
Main duties included:
• ensuring that my region met month sales targets
• building strategies for customer retention and growth of the coastal portfolio
• preparing monthly performance reports and presentation of these reports to our Sales
Director
• liaising and presenting our vision and strategies to both internal and external business
partners
• managing 3 teams of sales consultants remotely, with assistance from our
HR department at head office level
• I was responsible for controlling my cost centre budget, mainly the following line items:
fraud risk / exposure, business write-offs and keeping track of asset management.
• vetting and interviewing new employees
• staff retention
Full Circle Magazine
Brand Ambassador
Main duties included:
• new ad sales
• retention of existing advertisers
• networking to source new leads
• sometimes contributing with editorial content and editing
2011 - 2013
Summerhouse English School, Vitória ES
2014 - 2017
English teacher (Adults & Professionals: Engineers from Vale, ArcelorMittal, Elkem,
as well as doctors and businessmen. I regularly guided students through the IELTS English
proficiency exam)
Fisk English School, Itacoatiara AM
2020
English teacher: Adults and teenagers
Colégio Conquista, Itacoatiara AM
English teacher (Fundamental, 1° a 5°)
Languages:
English (first language)
Afrikaans (first language)
Portuguese (intermediate)
German (elementary)
.
Current
