Mekaella Magbanua

Mekaella Magbanua | HR Coordinator “Delivering efficient hiring, strong compliance, and seamless employee experiences.” PROFESSIONAL SUMMARY HR and Recruitment Coordinator with 5+ years of experience supporting end-to-end recruitment, onboarding, employee records management, and HR operations across remote, hybrid, and onsite environments. Proven ability to manage high-volume hiring pipelines, coordinate with stakeholders, and ensure compliance with policies and labor standards. Strong background in candidate sourcing, screening, onboarding, and HR documentation, with measurable success in improving processing time, reducing errors, and enhancing workforce efficiency. Adept at using HR tools, ATS platforms, and data tracking systems to support organizational growth and employee engagement. KEY COMPETENCIES • • • • • • • • • • Recruitment & Talent Acquisition Applicant Tracking Systems (ATS) Employee Onboarding & Offboarding HR Documentation & Compliance Employee Relations Support Data Tracking & HR Reporting Interview Coordination Policy Implementation Support Process Improvement & SOP Creation Stakeholder & Candidate Communication TOOLS/PROGRAMS Project Management & Automation: ClicClickUp, GoHighLevel (GHL), Asana Artificial Intelligence (AI): ChatGPT, Copilot (Microsoft), Quilbot, Grammarly Communication & Collaboration: Slack, Zoom, Google Meet, Google Chat, Microsoft Teams, Viber, WhatsApp, Telegram, FB Messenger, Discord, Loom, Microsoft Outlook, Avaya Admin Support & Project Management: Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Drive, Docs, Gmail, Forms, Sheets), OneDrive, Dropbox, Docusign, Lastpass Clockify, Time Doctor WORK EXPERIENCE Recruitment Coordinator – My Delivery Services LLC Dubai, UAE (Remote/Offshore Support) | 2026 – Present • Support end-to-end recruitment lifecycle including job posting, sourcing, screening, interview coordination, and onboarding for delivery and operations roles • Coordinate with hiring managers and external agencies to ensure timely fulfillment of manpower requirements • Maintain and update applicant tracking systems, ensuring accurate candidate records and status updates • Conduct initial candidate screenings and validate key requirements (eligibility, documentation, availability) • Facilitate onboarding processes, including document collection, compliance checks, and orientation coordination • Track recruitment metrics such as time-to-fill, candidate pipeline status, and hiring progress reports • Ensure adherence to company policies, labor regulations, and data privacy standards Project Officer (HR & Recruitment) – Landbase Human Resources Co. Pasay City, Philippines | March 2021 – July 2022 • Managed end-to-end recruitment processes including job order validation, sourcing, screening, interviews, and deployment coordination • Coordinated with government agencies and international employers to ensure compliance with POEA and labor regulations • Organized onboarding and pre-departure orientation programs for 15+ batches of OFWs, improving readiness and compliance • Maintained employee records and ensured accuracy of documentation for deployment • Generated HR reports and tracked recruitment progress to support decision-making Content Moderator – TaskUs Remote | September 2023 – October 2025 • Ensured compliance with strict policies and guidelines, strengthening attention to detail and confidentiality handling • Collaborated with cross-functional teams to improve workflow efficiency and accuracy Customer Service Representative – TeleTech Philippines Pampanga, Philippines | May 2022 – August 2023 • Delivered high-volume customer support while maintaining 95% first-call resolution rate • Strengthened communication, problem-solving, and documentation skills applicable to HR coordination Fulfillment Associate – Reps&Co Remote | August 2024 – Present • Managed high-volume requests and maintained accurate tracking systems, reinforcing data accuracy and coordination skills TOOLS & SYSTEMS • • • • HR & Recruitment: WorkAbroad, ATS platforms Productivity: Microsoft Office, Google Workspace Project Management: ClickUp, Asana, GoHighLevel Communication: Slack, Zoom, Microsoft Teams KEY ACHIEVEMENT • • • Reduced processing time by 75% through workflow automation and process improvements Improved data accuracy by 40% across operational and HR-related tasks Successfully supported high-volume recruitment and onboarding across multiple roles and regions ALIGNMENT WITH HR LEADERSHIP FUNCTIONS • • • • Talent Management: Experienced in full-cycle recruitment and onboarding HR Operations: Strong background in documentation, compliance, and coordination Analytics: Tracks recruitment metrics and operational performance Employee Relations: Supports communication, issue handling, and coordination across teams EDUCATION Bachelor of Arts in Applied Psychology – University of the Philippines References available upon request