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Mei Anne A. Orcales
Objective
To be part of a competitive organization where I can contribute my skills
and experiences, develop a career and eventually help the organization
achieve its vision through its mission.
Education
1997 - 2001
Baguio City National High School
Baguio City
High School
▪
Consistent Academic Honor Roll
2001 - 2003
University of the Philippines
Baguio City
AB Speech Communication
2003 - 2007
Our Lady of Fatima University
Valenzuela City
BS Nursing
*College undergraduate
Volunteer
Experience
2005 - 2007
Metro Manila
Student Nurse
Provided health care related services to various hospitals, clinics and
medical institutions around Metro Manila and nearby provinces
▪ Rizal Medical Center
▪ National Center for Mental Health
▪ East Avenue Medical Center
Work experience
2019
Finder.com.au
Customer Care Specialist, Chat Support
Finder Marketplace, Onboarding Assistant
Graduate BizOps Services, Client Acquisition Support
Schebesta Ventures, Communications Coordinator
Finder is a comparison website with the goal to help people navigate
complex decisions by presenting options available to them. It has different
niches like finance, insurance, and service providers just to name a few.
Mei Anne A. Orcales |-| -
-
VirtuallyinCredible
Leasing Line Service Virtual Assistant, September 2015 –
March 2016
Leasing Line Service Team Leader, March 2016 – January
2017
Leasing Line Service Subject Matter Expert, February January 2018
Virtual Tours Team (Start-up Team Leader
Specialist), January - March 2018
&
Quality
Client Onboarding Specialist, March 2018 - Present
A real estate campaign focused on rental properties and providing solutions
for Property Managers and Property Management Companies in the United
States, Australia, New Zealand, and some parts of Europe. We man the
phone lines, pre-qualify and screen the potential renters and set them up for
a viewing schedule.
Handled agent and departmental score cards and reports, as well as
administrative tasks. Aided in departmental operations and setting up of new
LOB’s. Participated in the hiring process by conducting final interviews.
Handled product training and live training for new hires as well as training for
new Team Leaders, Assistant Team Leaders and Training Associates.
Handled client meetings for 3 different departments (Leasing Line, Tenant
Screening, Video SEO Service) all throughout accounts set-up and onboarding.
2014
Business
MESH Events Company, Partner (Inactive)
Event organizing, weddings, debuts, kiddie parties, corporate events, fashion
shows, and the likes, Coordination and scouting of event suppliers-
Sutherland Global Services
Makati City
Contact Center Agent, March – September 2011
Subject Matter Expert, October 2011 – March 2014
Handled an account for AT&T as a technical support representative for newly
installed equipment for TV, telephone and internet. Promoted upon
regularization.
2010
KB Entertainment
Quezon City
Road Manager, Version 4.0
Responsible for all logistical requirements of the band, duties include making
sure that everything is provided as spelled out in the contract and all talent
fees are paid on time. The artists are then left free to concentrate on their
performances and not whether the promoter, venue booker or booking agent
has met their obligations. The road manager also follows up on items that
were promised as part of the contract such as accommodations,
transportation, per diems, equipment rentals, commissions, etc.
Mei Anne A. Orcales |-| -
2007 - 2009
Freelance
Quezon City
Celebrity Personal Assistant
Primarily responsible for ensuring that the artist has an easier, more organized
personal and/or business life; handling day-to-day details for the artist; maintaining
a calendar of personal and business responsibilities and acting as gatekeeper;
answering phones and screening calls; scheduling meetings; running errands
Skills
Personal
Information
▪
Proven initiative and ability to work with minimal supervision, has the
ability to multitask
▪
Good team player and good interpersonal/people skills
▪
Exceptional organization skills, creativity and problem solving skills
▪
Excellent verbal and written communication skills
▪
Computer and internet savvy
Age:
37
Nationality:
Filipino
Marital Status:
Married
Date of Birth:
October 31, 1984
Place of Birth:
Mariveles, Bataan
Address:
34 Bukaneg St.,
Brgy. Legarda,
Baguio City, 2600
Languages
English, Filipino
References
Maria Christine Ledesma--, -
Mei Anne A. Orcales |-| -
Madilaine dela Cruz--
*Please call or email anytime between 9 PM - 6 AM (8 AM - 5 PM EST)
Christiane dela Cruz--
*Please call or email anytime between 9 PM - 6 AM (8 AM - 5 PM EST)
Mei Anne A. Orcales |-| -