Mehendi Khanna

MEHENDI KHANNA CHAWLA 100/A, Durga Street No.3, Maujpur, Yamuna Vihar, New Delhi – 53 Contact: -; Email:-EXECUTIVE ASSISTANT Seeking a position in an organization that provides me ample opportunity to explore, enjoy & excel while carving out the niche for personal, professional as well as organizational goals. PROFILE ● Resourceful and task-oriented with 9 years of diverse experience across Hospitality industry, Secretarial skill, Office management, Administration, Startup ecosystem, Operations, Marketing, Client management, Team management, Planning. Skilled in appointment scheduling, arranging travels, taking minutes and handling correspondence. Innate ability to handle multiple tasks simultaneously. Result driven professional who is able to use sound judgment and determine priorities. PROFESSIONAL EXPERIENCE Freelancer - Independent Contractor (JUL2019 –Present) General Virtual Assistant • • • • • • • • • • Filtering Emails / Managing Spam Database Building / Updating Contacts or CRM Answering Customer Service Emails /Tickets / Chat Support Sending of Greetings eCards, Event Invitations, etc. Calendar Management Appointment Scheduling – X.ai Travel Arrangement and Planning Data Entry in Word, or Google Docs Creating / Managing Spread sheets Preparing PowerPoint / keynote Presentations Basic Bookkeeping, Administration & Marketing • • • • • • • • • • Transcription of Video and Audio Files Preparing Online Meeting Minutes Report Creation – Month end performance reports, Expense reports Forms Creation – Google Forms Document Template Creation Online Research Data Mining & Development / Lead Generation Sending Client Invoices Basic Bookkeeping (MYOB, XERO & Quickbooks) Social Media Management Tasks – Facebook, Linkedin, You tube Human Resource, Recruitment & Training • • • • • • Managing JDs on Recruitment portals & LinkedIn Scheduling Interviews, Screening/Shortlisting Candidates Preparing HR Policies Preparation of Training Materials Training of New Virtual Staff Deadline / Deliverables Tracking Executive Assistant to General Manager – The Suryaa Hotel. (OCT.2018 – JUL 2019) Key Responsibilities: • • • • • • • • • • Provides secretarial and administrative support to the General Manager. Coordinates work with other executive and support staff to ensure a high performance, customer service-oriented work environment. Types and/or drafts memoranda, correspondence, and other documents and reports often of a highly sensitive and confidential nature. Ensures materials and reports for signature are accurate and complete; proofreads and checks typed and other materials for accuracy. Schedules, prepares agenda and meeting materials and types minutes for various meetings. Maintains the General Manager’s calendars; coordinates, arranges and confirms meetings. Receives telephone calls, providing information and handling issues that may require sensitivity and use of sound, independent judgment. Acts as liaison in coordinating matters between the General Manager’s Office and other department heads and managers. Performs other duties as assigned. Tracking of all Pending issues & taking follow - ups for GM Office. Executive Assistant to Director – Sahib Textiles Pvt. Ltd. (FEB 2018 – OCT. 2018) Key Responsibilities: • Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, and data. • • • • • • • • • • Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. Represents the executive by attending meetings in the executive's absence; speaking for the executive. Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries. Maintains customer confidence and protects operations by keeping information confidential. Completes projects by assigning work to clerical staff; following up on results. Prepares reports by collecting and analyzing information. Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions. Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies. Contributes to team effort by accomplishing related results as needed. Executive Assistant to Chairman – Jagan Institute of Management Studies (OCT 2015 – JAN 2018) Key Responsibilities: • Manage multiple projects as assigned by the Chairman related to diverse lines of business with inter-related activities and relationships • Coordinates calendar, travel, meeting, and schedule arrangements for the Chairman, staff, business partners, and customers. • Works closely with other team members to assure the Chairman's preparation for meetings, presentations or other engagements. • Administrative and functional activities include but are not limited to Taking phone calls, maintaining personal and business files, corporate record keeping for multiple entities, note taking and creating documentation. • Handles financial and accounting matters for the chairman with confidentiality. • Provides research support with necessary data if required. • Minutes of meeting preparation and coordinating with concerned parties. • Takes care of all the activities of “UDGAM INCUBATOR PVT. LTD.” • Organize informational sessions and events on issues relevant to startup companies. • Promote the Incubation Center, its programs at every available opportunity. • Keep accurate files and records of each client company and any related correspondence. Stock Market (March 2015 – September 2015) Worked as a stock trader and handled portfolios amounting 1MILLION or more. Team Leader – APPCO GROUP (JUNE 2010 – APRIL 2015) Key Responsibilities: Worked as a team leader and handled a team of 15 people and was exposed in: • • • • • • • Development of new Joinees and directing them to generate quality sales and revenue. Client management, Territory management, Team management. Travelled across the country for generating more sale and expanding the business for company. Responsible for taking interviews. Involved in Strategic planning, Business development and decision making. Monitoring the performance of personnel and helping them to improve. Training the team on field. EDUCATIONAL CREDENTIALS B.A. (H) ECONOMICS, 2010; University of Delhi 74% 12th, 2007; CBSE Board 84% 10th, 2005; CBSE Board 83% technology used - MS Office, G-SUIT. Accounting Tools- QuickBooks Online and Desktop, XERO, Zoho, Buildium, Appfolio, Myob and Wave Payroll Software- Gusto, ADP, T Sheets and Paychex Inventory Management Software- DEAR and TradeGecko E-Commerce Tools- Amazon Vendor Central, Amazon Seller Central, Ebay, Amazon Kindly Direct Publishing Project Management – Hubstaff, Trello, Asana Data Management Tools- Receipt Bank, Bill.com, etc. Extra-Curricular Activities • Awarded Best Student of Commerce in School • Actively participated in various kinds of competitions during school and won many accolades • Actively participated in school debates and G.D on regular basis. • Participated in business plan competition in BBE inter college fest. • Rewarded as best team leader. • Worked for NGO called “CRY- Child Rights and You”. Date of Birth: 9th May, 1990 Reference: Available on request