Mehek Batool

Mehek batool To broaden my knowledge within stimulating and challenging work for a progressive organization and enhance my working capabilities. - - EDUCATION SKILLS ACCA - Fundamentals Institution/Place of Education Problem-Solving 2015 Doha.Qatar Higher National Diploma in BUSINESS MANAGEMENT Institution/Place of Education 2019 WORK EXPERIENCE Flexibility Lahore,Pakistan Achievements/Tasks Answer incoming calls and respond to customers emails Management and resolve customer complaints Identify and escalate issues to supervisors Process orders, forms, and application Complete call logs and reports Office Administrator Al Manakh Electric Center Fereej Bin Mahmoud Achievements/Tasks Greet visitors and direct them to the appropriate offices. Conduct clerical duties, including filing, answering phone calls, responding to emails and preparing documents Coordinate project deliverables Provide administrative support for operations team Monitor the production staff Real Estate Sales Executive H2O Realtor Lahore,Pakistan Achievements/Tasks Interview clients to determine what kinds of properties they are seeking. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases. Helped clients to buy and sell properties. Managed daily meetings and arranged new meetings. Answered to calls and messages regarding properties. Teamwork Emotional Intelligence Responsibility LANGUAGES English Urdu Full Professional Proficiency Native or Bilingual Proficiency Full Professional Proficiency 01/2017 – 06/2017 01/2014 – 11/2014 Communication Critical Thinking Hindi Call Center Agent Atrium Solutions Pvt Ltd 09/2015 – 03/2016 Al Doha Al Jadeeda, Doha, Qatar