Mehboob Chettiankandy

Self-motivated, hardworking and dedicated business graduate professional with 4+ years of work experience. Currently working on an e commerce startup project as part time.

Operations Manager - E commerce (Present)

• Assisting CEO in project development.

• R&D of product & suppliers.

• Assisting the developer team in developing and designing web portal, mobile app & software.

• Building relationship with overseas courier and logistics partners.

• working as a team member and Implying my sales ideas to the digital marketing.

• Implementing my ideas into logistics operation for the smooth running of e commerce.

• Doing admin tasks.

Cargo Operations Executive - Shipping & logistics

***** Maintain strong relationships with airlines and also key clients by ensuring proper follow up.

• Arranging and coordinating air freight transport of freight by making necessary bookings for space, coordination with different airlines and prepares transportation documents (way bill, Airway bill etc.)

• Ensure appropriate coordination between land and air operation crews in different locations and provide appropriate support to facilitate operations.

• Plan and discuss the operations activity with general manager and follow his orders and make sure all necessary steps are taken to carry out the given task.

• Provide presentable communications with clients and customer and provide them the desired level of service.

• Carry out reception and customer care activities by consulting customers about any queries or complaints through phones or email.

• Carry out basic admin duties.

• Coordinates with all department to ensure proper running of whole operations to achieve the organization goal as well as the individual goal.

Assistant Manager - FMCG

• Assist the General Manager in planning and implementing strategies.

• Coordinate daily operations (e.g. sales processes, orders and payments)

• Monitor and maintain store inventory.

• Create reports, analyze and interpret data like revenues and expenses.

Logistics Coordinator - Shipping & logistics

***** Overseeing all supply chain operations.

• Recruit and coordinate logistics staffs(e.g.truck drivers) according to availability and requirements.

• Ensuring the safe and timely pick-up and delivery of shipments.

• Answering customer queries and provide excellent customer service.

• Prepare accurate reports for upper management.

I deliver high-quality results in strict compliance with the deadline and able to work independently with minimal oversight.

If you would like to learn more about my background, I would be happy to discuss this further over a call or chat.