Megi Dhimitri

Profile Megi Dhimitri PROJECT MANAGEMENT & O P E R AT I O N S - T R A V E L & L E I S U R E INDUSTRY Details Tirane Albania --DRIVING LICENSE Yes D AT E O F B I R T H - Links LinkedIn Skills Strong Communication Skills Leadership and Teamwork Time Management Skills Trello A resourceful and dedicated travel industry professional with excellent analytical skills and a demonstrated commitment to being an added value to the team, vendors, and customers. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with superior knowledge of the international travel & leisure industry. Employment History Freelance Project Manager and Travel Support, Winning by Design SEPTEMBER 2021 — PRESENT Ensuring projects and tasks meet deadlines, administrative support with different processes within the company, assist with creating surveys, on-site and off-site event planning for the staff and coordinating staff and internal resources. Freelance Translation Project Manager, ZippyLingo UK M AY 2 0 2 1 — P R E S E N T In charge of supervising the overall organization of translation projects for Zippy Lingo's clients. Connect the client's needs with the translators/proofreaders that are best suited for the project at hand; while making sure everything is delivered on time and in the right manner. Freelancer Private Experiences Manager, Chidi Ashley Travels USA AUGUST 2019 — AUGUST 2021 Managed the overall workflow in the department and private trips department’s team. Maintained regular communication with partners to ensure a good B2B collaboration while preparing quotations and offers. Obtained product market share by working with sales director to develop product sales strategies, and destinations research. Developed and implemented efficient strategies to ensure both consistent results and exponential growth. Product Manager, Albania Holidays DMC, Tirana NOVEMBER 2018 — AUGUST 2019 Asana Did detailed product design for domestic travel in Albania, customized services Canva and tailor-made travel packages creation for tourists from Europe and the U.S. Assisted in management for the MICE department in Albania and took care of administrative/organizational tasks. Hubspot Travefy G-Suite Destination Management Operations Executive, Landways L.t.d, Tirana FEBRUARY 2018 — OCTOBER 2018 Customer Support Took care of all operational details for the groups incoming from the Chinese and Indian markets of the company in Balkan and Central Europe. Prepared quotations, coordinated fieldwork, and took care of administrative tasks such as invoicing, answering emails, marketing, etc. Business Development General Administrative Support, Kosmonte Foods Tirana sh.p.k, Tirana Slack Event Planning AUGUST 2017 — FEBRUARY 2018 Languages Albanian English Spanish; Castilian Managing and distributing information within the office. Assisting the HR department, answering phones, taking memos, and maintaining files. Retail Operations and Customer Care Agent, Neptun Albania sh.p.k, Tirana SEPTEMBER 2016 — AUGUST 2017 Assisting clients via phone, mobile, website chat, social media accounts. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Handling shop operations, installation team, and online purchases. Education Administration and Social Policies, BA, University of Tirana, Tirana OCTOBER 2013 — JUNE 2016 Social Policies, General knowledge of the law, Public Administration, Society and Organization, Macro and Micro Economy, Research Methodology, etc. Business Dream Builder Course-The Women’s Business Creator, Academy for Women Entrepreneurs Albania, Tirana AUGUST 2020 — JANUARY 2021 This competency-based course trains students in business administration & management. This course will provide students with an understanding of the basic theories and principles by which businesses are organized and managed in modern society. Extra-curricular activities Board Member- Fundraising Department Leader, UN Youth Association of Albania, Tirana DECEMBER 2018 — NOVEMBER 2019 Volunteer work- managed a team of 10 volunteers of the fundraising department for the UN Youth Association of Albania, a youth-led NGO dedicated to inform, inspire and mobilize Albanian youth to promote the values of the UN. Volunteer, PPNEA-Protection and Preservation of Natural Environment in Albania, Tirana DECEMBER 2016 — JUNE 2021 Volunteer, TEDXTirana 2016, Tirana JANUARY 2016 — DECEMBER 2016 References References available upon request Courses International Training Course RutAlternativa (Training on Alternative Walking Tours), SCI- Service Civil International OCTOBER 2021 — OCTOBER 2021 10th Economic Forum of Young Leaders-Poland, EUROPEAN MEETING CENTER - NOWY STAW FOUNDATION SEPTEMBER 2015 — SEPTEMBER 2015 Institutionalization of the Youth Participation In The Work Of the Local Authorities, IDA Network Bulgaria JUNE 2015 — JUNE 2015