Megha Vidua--
https://www.linkedin.com/in/megha-vidua
Objectives
A highly skilled QA & DevOps Engineer of expertise, specializing in Banking & Insurance, e-commerce, POS
(Point of Sale), and retail systems. I possess a deep understanding of the complexities involved in managing
e-commerce data flows, ensuring smooth integration and accurate data processing across various
platforms. This meticulous approach helps safeguard system reliability, optimize performance, and deliver
seamless user experiences.
Work Experience
Quality Assurance Engineer,
11/2024 – present
Consign Space solution Pvt Ltd
Professional Summary:
Quality Assurance Engineer at Infosys – American Life Insurance Project
Collaborated with cross-functional teams in a SAFe Agile environment to deliver high-quality solutions for
the life insurance domain.
Contributed to PI (Program Increment) Planning sessions, helping define sprint goals and align
deliverables with business objectives.
Applied SAFe Agile principles to enhance test coverage and improve overall product quality.*Participated
in iteration reviews and retrospectives, offering feedback to optimize team performance and streamline
processes.
Worked closely with Scrum Masters, RTEs (Release Train Engineers), and Product Owners to ensure
seamless alignment with SAFe practices.*Hands-on experience with AVA AI and open-source AI tools for
testing and validation.
Automated test scripts using Playwright.
Performed SOAP API testing to validate service functionality and data integrity.
Utilized SQL Developer Tool for database validation and query execution.
Applied Python for scripting and test automation.
Working with AWS(S3, EC2)
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Quality Assurance Engineer, Product Pandas
Professional Summary:
06/2023 – 11/2023 | Hyderabaad, India
Conducted requirement analysis and identified test scenarios for QA testing.
Developed defect management strategies and contributed to test planning.
Created end-to-end, regression, and system test cases.
Performed test data identification and documentation of test cases.
Ensured 100% test coverage with a Traceability Matrix.
Executed smoke, functional, and ad-hoc testing during the SIT phase.
Participated in production deployment and business verification testing.
Expertise in RCM best practices and HIPAA compliance.
Created and maintained complex SQL scripts for data extraction, transformation, and reporting across
multiple platforms.
Technologies Stack:
Project Management Tools: GitHub, Jira, Testing Technologies: Selenium, Java, Cucumber, Maven, TestNG,
BrowserStack, SQL, Manual Testing, Design Tools: Figma, Mobile App Testing: Android Studio,
BrowserStack, TestFlight, Test Management: Zephyr, Excel, API Testing: Postman, Swagger, Error
Monitoring: Sentry, WAVE Tool.
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Quality Assurance Engineer, Phygital24 (eCommerce)
Professional Summary:
09/2022 – 04/2023 | Hyderbad, India
Expertise in eCommerce Business Domains: POS, Booking Appointment portals, Customer Success, Help
& Answer, eCommerce Sites.
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Worked on WCAG 2.0, 2.1, and 2.2 Guidelines.
Proficient in all stages of SDLC, STLC, and Agile methodology.
Experienced in defining testing methodologies, designing test plans, and creating test cases and
scenarios.
Strong team player with a focus on documentation, communication, and process improvements.
Effectively communicate quality-related information to management and stakeholders.
Mobile & Web Testing
Test and Defect Management (JIRA)
Agile & Waterfall Methodologies (SDLC & STLC)
Retail Systems (E-Commerce, POS, Payments)
Programming Languages: JSON, HTML/CSS, JavaScript
Customer Service, Analytical, Project Management, Problem-solving
Tools & Technologies:
Project Management tool: Asana, Airtable, UI Testing & Automation: Java, Selenium, TDD (TestNG), BDD
(Cucumber.io),ROR flutter, API Testing: Postman, Performance Testing: JMeter.
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Assistant Business Process Services, DXC Technology
Professional Summary
Projects: Wilton Re, TATA AIG, Swiss Re, Sleep Country Canada
12/2019 – 06/2022 | Indore, India
Tested insurance banking applications for a leading US life insurance company, focusing on annuities and
in-force life insurance.
Reviewed adjustments and refunds to ensure accuracy and adherence to procedures.
Analyzed and enhanced banking systems and processes to drive efficiency and reduce costs.
Stayed updated on reimbursement policies and industry regulations affecting testing and compliance.
Supported internal and external audits, contributing to regulatory adherence and process improvements.
Designed and executed test plans, cases, and scripts for insurance banking applications.
Verified compliance with security and data protection standards (e.g., HIPAA, CCPA).
Calculated premiums and loans, and validated policy information delivery to customers.
Ensured adherence to SOPs, SLA for adjustments and refunds through thorough testing.
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Technology Stack:
Mainframe Testing, AWD, UNIA, WMA, Accurint, Batch Processing, Job Control Language, Data
Management, Transaction Processing.
Quality Analyst,
Teleperformance (CRM Services India Pvt. Ltd.)
Professional Summary
Projects: Uber Eats, Uber
10/2017 – 04/2019 | Indore, India
Performed comprehensive testing on Driving License, Photo IDs, Vehicle Insurance, Registration, and
Permits for Columbia and the US.
Managed and optimized Remote Desktop Connection server with client tools.
Developed and implemented quality control processes and procedures to ensure product compliance and
reliability.
Created and maintained quality documentation, delivering detailed summary reports using Microsoft
Office.
Conducted quality assurance through rigorous data analysis, testing, and inspection.
Identified and addressed defects and quality issues, recommending process improvements.
Collaborated with cross-functional teams to develop and implement corrective and preventive actions.
Performed root cause analysis to resolve quality problems and enhance processes.
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Education
Bachelor of Engineering,
Madhav Institute of Technology & Science
06/2014 – 07/2017 | Gwalior, India
Diploma in Computer Science,
Govt. Polytechnic College Damoh
08/2013 – 08/2014 | Damoh, India
Certificates
CSS Intermediate
HTML / CSS
JavaScript
Projects using HTML / CSS
Linux Module for Cloud and DevOps
