Megan Ryan

MEGAN RYAN 712 Whistling Swan Drive, Virginia Beach, VA 23464 | C:- |- PROFESSIONAL PROFILE A highly professional individual with excellent verbal and written communication skills and the ability to establish respect and credibility at all levels of an organization. Increased sales as high as 220% while working in marketing and wholesale. Self-motivated and solution-oriented, displaying exceptional creativity and analytical abilities when problem solving. Conscientious team player and project manager with a keen eye for detail towards achieving top-line results. EXPERIENCE May 2018 – currentDocument Control and Customer Service Representative Flowserve Corporation, Chesapeake, VA Evaluate current processes, recommend and implement productivity, and participate in continuous quality improvements. Collect, maintain, and distribute efficient and accurate documents necessary to define customer orders. Process customer orders by phone, fax, and email daily. Nov. 2014 - Feb. 2018Wholesale Manager Hall Mazda, Virginia Beach, VA Oversees sales teams and develops strategies to contribute to organic growth and profitability. Provided an increase in wholesale gross as high as 220% and grew profits year over year in contrast with industry trends through consistent operational improvements. Maintain exceptional customer rapport by planning, conducting telephone calls and in-person visits with clients, officials, or decision makers bi-weekly. Provide direction, support, and guidance to team through daily meetings. July 2012 – Feb 2014Operations Advanced Enterprise Solutions, Virginia Beach, VA & Raleigh, NC Liaison for scheduling sales appointments and follow-ups, processing payments, and scheduling training classes. Assist in marketing and promotional campaigns with managers and sales team. Coordinate travel and catering for training classes. Order, store and organize all office supplies. Edit, revise, print, and bind training books and ship them both domestically and internationally. Jan 2010 – July 2012Director of First Impressions Hall Mazda, Virginia Beach, VA Head of coordinating store functions including new car seminars, weekend sales or holiday parties. Order and distribution of office and store supplies. Provide sound and superior customer service, while receiving exemplary reviews via online and write-in surveys. Scan and file documents to uphold and maintain an organized and efficient office environment. Monitor cash drawer in multiple checkout stations to ensure adequate cash supply; handle currency and credit transactions quickly and accurately. EDUCATION 2018-Bryant and Stratton (full time online) BBA Digital Marketing - 4.0 GPA HIGHLIGHTS •Independent Thinker •Creative •Persuasive Communicator •Time Management •Applying ethical standards in workplace environment •Multi-tasking •Insightful and innovative •Excellent research abilities