MEGA YANUAR MUHADJIR
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Place / DoB : Surabaya, 6 January 1981
Gender : Male
Status : Married
Nationality : Indonesian
Residence : Bintaro Alamanda Raya HE 17 Pesanggrahan Bintaro, South Jakarta
Mobile phone : (-
E-Mail :-
PROFILE OVERVIEW :
Managerial experiences with a demonstrated history of working in the Logistics-Transportation,
Distributions, and Express industries. Well extensive experienced, solid background and skillful in
Operations and business strategy, sharp in operational excellence process and implementation to
drive an excellent services-oriented environment and achieve sustainable Company Goals.
EXPERIENCES OVERVIEW :
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October 2022 - Now, Head of FQC (Fulfillment Operations) of Fishlog Indonesia. Fishlog is a technology
company works with and helps fisheries stakeholders in Indonesia
Responsible for creating and implementingSOP of Cold Storages Warehouse, managing ground
operations team and WH admins, Control Tower team and making sure the stocks and quality of the
commodities across nation networks
•
January 2021 - September 2022, Head Of Operations of Ezyhaul Indonesia. Ezyhaul is a one of the
largest digital freight platforms in South Asia focused on transforming the road freight industry. Operating
in India, Indonesia, Malaysia, Philipines, United Kingdom, Singapore and Thailand,
Responsible for building, managing and maintaining Operations Team and KPI including field and
control tower team to support company business
•
-, Worked for Shipper.id as Network and Vendor Operations, in charge for building networks,
working and managing agents and partners all over nation.
Achieved 100 new networks in 1 year operations
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-, Worked for Stoqo Indonesia as Operations Head, responsible for day to day operations,
distributions and capacity planning as well as warehouse optimizations.
Building fleet for distributions across Greater Jakarta with total of vehicles 100+ trucks and 200+
riders
Building capacity and warehouse with FMCG models for the company with 6 months targets
•
-, Head of Operations in PT Angkut Teknologi Indonesia and responsible for the launching and
day to day operations for the company with more than 200 fleets available at that time
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-, Working for FoodPanda Indonesia as Head Of Operations, Responsible for Nationwide
operations of foodpanda.co.id, the largest online food delivery platform. Strategically build new trading
area and operational team to cover business maps and plans. Responsible for Call Center KPI's
Building fleet and operations team and achieved 300+ fleets in Greater Jakarta, Bandung, Bali
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-, Working for A&W Restaurants Indonesia as Home Delivery Service Manager, Responsible for
Nationwide home delivery 14061 call center,
Building call center from scratch and established A&W 14061 call center access
Building ground operations for home delivery service across nation
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-, Working for Caraka Yasa Indonesia, starting as Sales and growing up as Business
Development Manager, creating strategies to develop the revenue targeted by the company. to set
marketing plan, with analysis in order to gain information and to create marketing system that suit the
best for the company to achieve its goal. To set new business with sales team and maintain
customers with strategies developed by marketing team. Overall responsible to achieve revenue and
to develop the company
EDUCATION :
▪ 2003: STIKOM SURABAYA with Bachelors Degree in Computer Engineering
▪ 1999: SMU Negeri 4 Surabaya
CERTIFICATIONS:
▪ ISO 9001:2015 Quality Management
▪ Operational Excellent from A&W Regional
SKILLS/KNOWLEDGE
▪ Customer Orientation : Focused on identifying and understanding each customer’s need. expresses
and acts on desire to assist customers in an efficient and friendly manner.
▪ Planning & Organizing : Sets clear and realistic goals and objectives. Establishes a course of action
and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is
structured with good personal organization. Schedule time effectively and uses efficient work
methods and tools.
▪ Decision Making : Makes timely and appropriate choices based on accurate analysis and
experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions
and plans how to manage the risk.
▪ Developing People : Facilitates the development of others through personal involvement in
coaching, mentoring and sponsorship. Creates an environment that fosters learning, growth and
development to improve the company capability to achieve the strategic vision.
▪ Building and Leading Teams : Knows the talent needs of the team. Attracts and develops the people
who can meet those needs. Encourage effective cooperation among team members and between
teams. Inspires team spirit and the commitment to achieve high standards of performance.
▪ Influencing : Persuade others of the value of an approach or idea. Gains commitment and support
and gets others to willingly take action.
▪ Communication : Provides both verbal and written information in a timely, clear and concise
manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens
attentively, and summarizes or asks questions, when needed, to clarify information.
▪ Commitment to Excel : Challenges self and others to exceed standards and achieve extraordinary
results, striving for the best in class. Is not easily deterred when obstacles or delays are
encountered.
MEGA YANUAR MUHADJIR - CV