Meg Kerr

Meg Kerr Personal Profile Melbourne VIC - - A motivated, experienced and creative professional accustomed to working pro-actively in a busy office environment. I am committed to a career in publishing and seek an editorial role. I offer transferable skills and am keen to work in a people-based role. I am open-minded, commercially aware and able to communicate clearly while managing multiple priorities. Experience and Skills IT Skills Microsoft/Mac Systems, Microsoft Office and Adobe Indesign. Strong database and data entry skills developed as client administrator. Website publishing (Wordpress) and digital media. Administrative Skills Strong office administration experience, with responsibilities including client liaison and management of client information. Personal Skills Confident, articulate and professional verbal and written ability. Maintains positive team ethic through positive relationships with colleagues and customers. Ability to balance workloads and adapt quickly to change. Work Experience Editorial Assistant June 2018 – September 2019 Port Phillip Publishing Originally an internship involving all facets of digital publishing, my main roles now include editing and proofreading for e-publications and daily newsletters. I am also involved in compliance assistance and content writing for our financial publications. Associate Producer July 2018 – December 2018 Small Press Network Voluntary position for the end of year Independent Publishing Conference held at the Wheeler Centre. Main responsibilities included: editing and copywriting for the conference program, writing and updating social media posts (Facebook and twitter), obtaining and collating presenter information and liaising with printer on the final program. Client Administrator 2016 – 2017 Property Settlement Solutions Acted as first point of contact for buyers, agents, valuers and other ancillary businesses as part of the settlement experience. Ran administrative support and provided advice on current project settlements, ensured all details and settlement information were updated in the database, managed valuer records and reports, the client calendar and contractor schedules. Followed up with clients regarding urgent enquiries, such as updates, complaints and major variations. Administrator 2015 – 2016 One Housing Group (UK) Responsible for the day-to-day administrative support, acting as primary point of contact for callers. Carried out administrative support functions for the rental services team with minimal supervision, including diary management, invoicing and mail, as well as reception relief. Customer Service Advisor 2015 Residential Management Group (UK) Provided advice and guidance to clients regarding property maintenance and repair, payments and service charges, and complaints. Followed up on services to ensure the needs of the clients were fully met. Ensured all verbal and written contact with the customer was recorded accurately in the database. Supported other colleagues to improve relationships and resolve problems. Education University of Melbourne 2018 – 2019 Master of Publishing and Communications Victoria University 2006 - 2009 Bachelor of Arts References Tyler Jefferson, Managing Editor - https://www.visualcv.com/megan-kerr