Medjugorje Altamarino

Medjugorje V. Altamarino Dumaguete City, Philippines Phone: +63915 – 304 – 6654 Skype: live:lovemedj90 Professional Summary: Accomplished Customer Service Representative for a Healthcare and Cable Company. Proven and tested Virtual Assistant from an Ecommerce company. Skills: 1. Customer Service Representative (BPO Cable and Internet Provider, Medical Billing Specialist) 4 Year • Assisting customers for their Cable and Internet Services • Providing basic trouble shooting steps to customers for Cable and Internet • Verification Specialist to a multiple Healthcare Insurance • Making phone calls to a different Healthcare Provider and Billing • Data entry task using Google drive, Microsoft excel and Spreadsheets 2. Customer Service Representative for Healthcare Account (Home based) 3 Years • Appointment setter for a Psychiatric Clinic • Answering phone calls from customers checking their Doctor’s appointment • Making phone calls to a different Healthcare Provider regarding payments and claims follow-up 3. Customer Service Representative for Ecommerce (Home based) – 3 Years • Dealing with tracking information when customer ask about their order/s • Manage and monitoring order exchange request from the customer • Manage return and refund request from the customer • Manage damage, the wrong item received and missing orders Work History: Company Name: VIPOULET Address: 1205 C N 6th Street, Rogers, AR 72756 Dates: August 2017 – March 2020 Main Task: Customer Service Representative Company Name: SPI Dumaguete Address: LP Information Technology Park, Jose Romero Road, Bagacay Date: June 2010 – June 2013 Main Task: Insurance and Verification Specialist Company: Teletech Dumaguete Address: Dumaguete Business Park, South Road, Calindagan Date: May 2012 – June 2013 Main Task: Customer Service Representative Company: Transcom Bacolod Address: Old Airport Brgy. Singcang, Bacolod City Date: March 2011 – March 2012 Main Task: Customer Service Representative Educational Background: Tertiary: STI Dumaguete (Information Technology Graduate) Secondary: Negros Oriental High School Elementary: City Central Elem. School Personal Particulars: Date of Birth: February 04, 1990 Place of Birth: Dumaguete City Age: 30 Height: 5’3 Weight: 55kg Civil Status: Married Sex: Female Citizenship: Filipino