Data & Business Analyst with 3 years of experience turning complex data into clear insights that improve operations and service reliability. Skilled in Python, SQL, and Power BI, with a strong background in building dashboards, cleaning data, and creating reports that help teams make better decisions. Experienced in IT operations, quick problem-solving, and using data to prevent issues before they happen. Comfortable working with AI tools and automation workflows to streamline processes, reduce manual work, and boost efficiency