Mechelle Esto

MECHELLE ESTO ADMINISTRATIVE VIRTUAL ASSISTANT Valenzuela City, Philippines |-| - | LinkedIn PROFESSIONAL SUMMARY Proactive Administrative Assistant with over 15 years experience in office management and basic bookkeeping with 2+ years VA experience providing multi functional administrative support to start-up and c-level executives across various industries. Adept in project management and Microsoft office tools to optimized productivity. Committed to delivering quality results in timely manner with high discretion. PROFESSIONAL EXPERIENCE ADMIN ACCOUNTING ASSISTANT Sept. 2009 - Present HARRODS SEWING SUPPLIES TRADING ( Clothing Manufacturer), Valenzuela,Philippines Handled all aspects of preparing the weekly payroll for 80+ person office; kept detailed audit records and process 100% payments on time. Maintain accounting records and financial documentation in spreadsheets, also prepare invoices and check payables to vendors and sub-contractors. Streamlined office and production supply inventory system, reducing cost by 30% through bulk purchasing agreements with new sourced suppliers. Planned and coordinated successfully all company events and activities. Highly trusted by the owner-manager for cash handling and confidential documents safekeeping. VIRTUAL ASSISTANT (PART-TIME) Nov.2022- April 2023 PENNACLE LETTINGS ( Property Management Company), London, UK Streamlined the CEO’s email system by implementing advanced filtering and labels techniques, reducing daily email processing time by 50%. Developed and maintain filing systems electronically, ensuring easy access to relevant documents. Created SOP's, forms and reporting templates , achieving a 70% reduction in the preparation time of standard client materials. Administer tenants utilities billing registrations online increasing 10 % tenants service satisfactions. VIRTUAL ASSISTANT (PART-TIME) April 2021- April 2023 RAUL CAJA PT (Fitness Business Coach and Trainor), London, UK Grow the client’s FB and Instagram following by creating engaging social media content artworks in Canva and strategically scheduled post them on clients' socials, resulting in a 100% increase in followers and boost engagement rates. Generate sales-qualified leads through Instagram and organized the leads in spreadsheets. Dec. 2021- Oct. 2022 DATA ENTRY SPECIALIST ADM TECHNOLOGIES LLC (Web and Digital Marketing Company), Phapos , Cyprus Maintain and update up to 30+ clients folders, transfers data from Salesforce to spreadsheets with 100% accuracy and generate report to account managers on a daily basis. Initiated the use of COEFFICIENT app that automate uploading of spreadsheet data to Salesforce CRM , resulted in an average of 15 hours per week time saving. Trained and supervised 3 newly hired VA’s during a period of company expansion to ensure attention to detail and adherence to company policies. EDUCATION AND CERTIFICATIONS BS BUSINESS ADMINISTRATION MAJOR IN MANAGEMENT University of Eastern Philippines, Northern Samar QUICKBOOKS ONLINE PRO ADVISOR, 11/2022 XERO ADVISOR CERTIFIED, 11/ 2022 SKILLS & COMPETENCIES PROFESSIONAL SKILLS Inventory and Supply Management l Office Operations Management | Bookkeeping | Invoice Processing and Billing l TECHNICAL SKILLS Microsoft Office Suite( Word, Excel) l Google Workspace l Quickbooks Online l Canva l Salesforce l Trello l Filmora