Mebie Joy Cuevas

I am a dedicated and results-driven customer support specialist with experience in phone, email, and live chat supportfor global companies like PayPal, Target, and Freecash (Almedia). With a strong background in CRM tools such as Salesforce, Zendesk, Intercom, and Slack, I excel in providing seamless customer interactions, troubleshooting technical issues, and ensuring client satisfaction.

My experience in the BPO industry has allowed me to develop excellent problem-solving, communication, and multitasking skills while assisting US and Canadian customers. I thrive in fast-paced environments, handling high-volume inquiries while maintaining professionalism and efficiency.

Beyond technical support, I am highly adaptable and a quick learner, making it easy for me to familiarize myself with new tools, processes, and company policies. My ability to remain patient, empathetic, and solution-oriented allows me to turn challenges into positive customer experiences.

I am eager to bring my skills and experience to a dynamic team, contributing to exceptional customer service and business growth. If you're looking for a reliable, customer-focused professional to support your company’s needs, I’d love to connect!