MEAH E. GARCIA
Address: La Aldea Del Rio Block 21 Lot 19 Kalawisan Lapu Lapu Cebu Philippines
Contact Number: -
E-mail Address:-Skype ID: meahgarcia123
OBJECTIVE
To be able to contribute significantly, as part of the team towards the attainment of the corporate goals of the company, while at the same time provide for my personal growth by helping me become a self-fulfilled individual.
EDUCATION
Bachelor of Arts in Communication
Cebu Normal University
Osmena Boulevard Cebu City
WORK EXPERIENCE
Sales Representative: March 2012 to August 2012
Aegis People Support
I.T Park Lahug Cebu City
Customer Service Representative: August 2012 to August 2015
Aegis People Support
I.T Park Lahug Cebu City
Acadsoc Online Tutoring
ESL Teacher
February 2016 to February 2017
Team Leader
Teleperformance : September 2015 to present
I.T Park Lahug Cebu City
Licensed Financial Advisor
Prulife UK: November 2021 to present
FLB Building Ayala Cebu
HR Director
Hire Smart: September 2021 to November 2021
SKILLS and ABILITIES
Works well under stressful conditions.
Excellent ability to establish good relationships with people.
Excellent communication and writing skills.
Proficient with computer literate such as Microsoft Word, Powerpoint, MS Excel Application, PC Troubleshoot and Internet Browsing.
Ability to handle and solve problems. Helped in resolving issues.
Dedicated, flexible and knows admin task.
Can work and negotiate with the client
Awards and Trainings:
Basic and Intermediate Excel Training
TOPS Training for Supervisor
Superkeeeper Supervisor for Quarter 1 and Quarter 2
Roles and Responsibilities:
Manage Team’s Performance
Creates Report
Report to the Manager
Coordinate with the client for account issues
Admin Task
Respond to clients request and escalation
Coach and mentor
Respond to Emails
Coordinate with HR for account updates
Phone time
Transcribe Agents call