Md.Shafiqul Islam

 MD.SHAFIQUL ISLAM  House No:- 17, D-Block, Pollobi Thana, Dhaka 1216 -, - -, - Career Objective: A multi-skilled IT professional with comprehensive supervisory and technical expertise, possessing a proven track record in maintaining seamless ICT operations and delivering IT services that boost organizational efficiency and performance. Career Summary: Over 14.7 years of experience in IT Infrastructure, Networking, Security, and System Administration. Expertise in Data Center, Server Administration, Next-Generation Firewall, Microsoft Exchange, Office 365, AD, DHCP, SQL, VPN, and Web Security. Strong leadership skills with a proven ability to implement IT policies, manage teams, and ensure compliance with industry standards such as ISO 27001. Professional Experience Senior Coordinator – IT Infrastructure Sajida Foundation (Feb 2023 – Present) Key Responsibilities: 1. Implemented IT Infrastructure: Developed and maintained IT infrastructure in compliance with ISO 27001 standards. 2. Active Directory Management: Centrally managed 4000 user devices through an on-premises Active Directory (AD) server. 3. Email and Office 365 Administration: Deployed and managed an on-premises Microsoft Exchange Server and administered Office 365. 4. Office 365 Data Management: Controlled administrative access for 2000 users, managing data through OneDrive and collaborating via Microsoft Teams. 5. SIEM Solutions Management: Oversaw Security Information and Event Management (SIEM) solutions for comprehensive log review and threat analysis. 6. Next Generation Firewall Deployment: Deployed and managed the SOPHOS Firewall, ensuring thorough monitoring of all incoming and outgoing traffic. 7. Web Server and Zero-Day Protection: Implemented and managed web servers with robust zero-day protection measures. 8. Web and Database Server Management: Coordinated and managed all web application (IIS) servers and SQL database servers. 9. Disaster Recovery: Implemented the 3-2-1 backup rule for all servers to ensure effective disaster recovery. 10. IT Policy Review: Conducted regular reviews of IT policies to ensure compliance and efficiency. 11. Budget Creation: Developed budgets for IT infrastructure projects. 12. Team Leadership: Led a team to ensure the smooth operation of IT infrastructure. Deputy Manager, IT (System Administrator – IT Infrastructure) Rural Services Foundation (Rahimafrooz Group) (Jun 2010 – Feb 2023) Key Responsibilities: 1. Administration, maintain, and coordinate with our Data Center, Tier 3, for smoothly operating ERP with different services (Windows server, proxy server, VPN, mail, DNS, file, AD, DC, web, SQL Live, and UAT data server). 2. Train and support all IT infrastructure resources (HO and field office) for any new technology. 3. Administration, installing, configuring, and maintaining Windows and Linux operating systems for servers 4. Firewall, Router, and switch configuration review BR5. Maintain budgeting, planning, and deployment of IT infrastructure. 6. Conduct IT security and risk assessment in different systems, datacenters, head offices, branches, and divisions. 7. Administration, preventing, detecting, analyzing, and investigating IOC responses to cyber security incidents using the following security solutions: (FMC, NBA, PAM, WAF, FIM, XDR, and Barracuda). 8. Hardening different operating systems and servers as per ICT policy 9. Prepare and update IT security policy as per the latest approved security guidelines. 10. Monitoring Barracuda for email security to protect against inbound malware, spam, phishing, denial-of-service attacks, etc. 11. Conduct security awareness training in the organization. 12. Maintain the BDR (Backup and Digester Recovery) system on different servers (HP, Dell, and IBM). 13. Windows and Linux Server Administration 14. Managing user accounts and giving share and security level permissions. 15. Install and test newly implemented security solutions and software whenever required 16. Windows Server 2016R2, 2012, troubleshooting, and security patch upgrade 17. Perform preventive maintenance, software/hardware upgrades, patch maintenance, and firmware upgrades. 18. Installation, Configuration, and Administration of Web Servers (IIS) BR18. 2016 Hyper-V virtualization configuration for servers 19. To manage the security ISA (Internet Security and Acceleration) Server 20. To manage all users under the Active Directory (AD, DC) Server 21. To manage users’ shares and security level permissions under IT policy 22. Prepare and maintain different types of IT policies. 23. Maintaining SSL to enhance the security of our web application 24. To ensure that all the facilities meet the needs of the end user with appropriate advice and support 25. Ensure the integrity of computer systems and also ensure data security, maintain auto backup data for users. 26. Maintaining a VPN server. 27. Monitoring and inventorying IT supplies and equipment and also communicating with vendors for IT issues and the implementation of new technology 28. Identify problems and conduct troubleshooting for hardware and networks (LAN and WAN). 29. To manage and mentor the IT team Academic Qualification: Exam Title Concentration/Major Institute Result Pass. Year Duration B.Sc. Eng Computer Science & Engineering Mawlana Bhashani Science & Technology University CGPA:3.08 (out of 4) 2009 4 HSC Science Rajshahi Govt City Collage CGPA:3.1 (out of 5) 2004 2 SSC Science Jadurani High School CGPA:3.88 (out of 5) 2001 10 Training Summary: Training Title Topic Institute Country Location Year Duration Networking CCNA Internetworking, LAN, WAN &Switching configuration New Horizons Bangladesh Dhaka 2010 3 Months Workshop c#,Php MBSTU BANGLADESH MBSTU LAB 2009 3-days Data mining and advanced Database programming techniques SQL MBSTU Bangladesh MBSTU LAB 2008 3 days Career and Application Information: Looking For : Mid Level Job Available For : Full Time Present Salary : Tk. 94240 Expected Salary : Tk. 130000 Preferred Job Category : IT/Telecommunication Preferred District : Anywhere in Bangladesh. Preferred Country : Antarctica, Germany, Swaziland, Sweden, Switzerland Preferred Organization Types : IT Enabled Service, Embassies/Foreign Consulate, Group of Companies Extra Curricular Activities: Founder Member, Mawlana Bhashani Science and Technology University Debating Society Language Proficiency: Language Reading Writing Speaking Bangla High High High English High High Medium Personal Details : Father's Name : Md.Habibar Rahman Mother's Name : Mst.Sufia Khatun Date of Birth : 20 Nov 1985 Gender : Male Marital Status : Married Nationality : Bangladeshis Religion : Islam Current Location : Dhaka Reference (s):   Reference: 01 Reference: 02 Name : Showman Row Mohammad Motiur Rahman Organization : Sajida Foundation Mawlana Bhasani Science and Technology University Designation : Associate Director (IT& MIS) Professor Address : Otobi Center, Gulshan-1 Santosh, Tangail-1902 Primary Mobile No :- Primary Email :-- Relation : Professional Academic