Dhaka 1212, Bangladesh-(-
SABBIR AHMAD
Retail Sales Manager with 5+ years of experience in directing store operations and
creating a positive productive working environment. I like solving problems.
Detail-oriented and dedicated to cultivate efficient environments for top service. Being
analytical, strategic and Goal-oriented helped me to add value to the team.
at engaging with staff by discussing sales performance. maintaining accountability and
acknowledgment. Driven to maintain service standards by supporting staff in handling
service issues and customer communications, customer needs, performance
momentum and exceeding sales quotas.
Agile and adaptable scheduling, customer-focused, generating practical solutions based
on client demand.
SUMMARY
Retail Assistant Manager + IT and Technical Support Manager
PROFESSIONAL
EXPERIENCE
Al Madina Pharmacy, Gulshan, Dhaka
August 2017– May 2022
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Implementing policies and procedures, Submit reports to senior management to aid in
business decision making.
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Keeping orderly and accurate accounting records by monitoring sales documentation.
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Ensure maximum customer satisfaction by providing exceptional and personalized
service, Develop, review, and optimize strategies for better customer service and
product availability.enhancing customer satisfaction and loyalty.
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Work closely with branch managers from multiple branches, Commitment to company
objectives and values.
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Taking care of everything that involves any kind of electronic device, From hardware to
software, From routers to CCTV devices Etc., Making sure everything works optimally
Started Learning Web Development / CMS
( having career transition in mind, Aiming for a remote web development job )
July 2020–Present
EDUCATION
Language
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Started to learn about WordPress open source platform
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Learned to use various building tools such as Divi, elementor for theme building,
customisation
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Learned about various plugins
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Learned about SEO tools, SEO optimization
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Learned HTML, CSS, BootStrap
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Now focusing on becoming a good front
Primary and Secondary Education
Ideal School
Al Azhar School
English - Conversational
Bengali - Native
