Md. Rezaul Haque

MD REZAUL HAQUE DOCUMENTATION SPECIALIST Bangladesh |-| - PROFESSIONAL SUMMARY Documentation Specialist with 20+ years of international experience in creating, editing and managing business, technical and compliance documents. Proficient in MS Office Suite and advanced Document Management Systems (DMS) with strong expertise in composition, proofreading, formatting and version control. Proven track record of ensuring 100% accuracy, compliance with organizational standards and timely document delivery. Skilled in crossfunctional collaboration and effective communication with diverse stakeholders. In addition, experienced in graphic design and technical drawings using Visio, Photoshop, Illustrator, and CAD tools. CORE SKILLS • Microsoft Office Suite Expert (Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Visio, Microsoft Teams, Microsoft Outlook, Microsoft Share Point, Microsoft Access, Microsoft One Note) • Documentation (Filing, Document Management, Record Management Technical Report, Progressive Report, Annual Report and Project Completion Report (PCR), User Manual, User Guidelines, Book formatting for press printing, Automated TOC style sheet, Output in Timeframe) customize and edit of pdf file. • Content Management Systems (CMS), Knowledge Management System (KMS), Power BI, Security System Management, Inventory Management, iManage, QMS, ISO-, CMMI Level-3, TOT, ISP, Networking, HTML. • Photoshop, Illustrator, Autodesk (Graphic Design, Image Cleaning, Photo Editing, Leaflet, Brochure, Job Card, Banner, Festoon, Placard) • Training (Curriculum Development, Training Manual, Guideline Preparation, Budgeting, Training List preparation, Training Conduct, Venu Contract, Participant Contact and provide all sort of support, Training Certification Preparation and Distribution. • Editing & Proofreading (Composition, Proofreading, Editing, Formatting both Bengali and English Documents, Report, User Manual using style sheet) • Administrative & Organizational Skill (Leadership, Supervising Experience, Management, Project Management, Project Communication, Logistic Support, Travelling Plan, Time Management, Stakeholder Communication, Community People Communication) • Customer Service, Customer Coordination, IT Support, Windows / Operating System, PROFESSIONAL EXPERIENCE Documentation Specialist, IDC-CReLIC July 2024 - June 2025 Supported LGED as part of a multidisciplinary team to integrate climate change adaptation into local infrastructure projects. Contributed to knowledge management, technical documentation, training delivery, and IT operations to strengthen climate resilience initiatives. • Prepared, edited, translated, and formatted training manuals, reports, and presentations, ensuring clarity and accuracy. • Delivered IT supports including troubleshooting, software/security updates, account setup, backups, and network maintenance. • Coordinated training programs, workshops, and seminars; developed training materials, brochures, and visual content. • Assisted experts in organizing reports and documents using MS Word, Excel, PowerPoint, Visio, and Project. • Managed project documentation including field visit, quarterly, annual, and completion reports in line with prescribed style sheets. Manual Editor, e.Gen Consultants Ltd. June 2021 – December 2022 Edited, translated, and formatted training manuals and materials for capacity-building programs under TA projects. Supported LGED officials with documentation, training delivery, and IT-related tasks to ensure smooth program execution. • Prepared and formatted training manuals, presentations, handouts, and booklets in Bangla and English, ensuring accuracy and clarity. • Edited and translated content, reviewed spelling/grammar, and applied style sheets for professional formatting. • Assisted experts in organizing reports and documents using MS Word, Excel, PowerPoint, Visio, and Project. • Provided IT and graphic support, including troubleshooting, design, and in-house/field training program assistance. • Maintained office documentation, files, and policy records in an organized manner. MIS Officer (IT Support), CCRIP March 2014 – June 2019 Provided IT infrastructure support, ensured stable network operations, and managed project documentation and communication materials for CCRIP. • Developed, maintained, and troubleshot organization’s network; implemented software and security updates. • Installed and configured IT equipment (printers, scanners), performed data backups, and set up accounts for new users. • Delivered technical support across the project and guided junior staff in IT troubleshooting. • Managed website content (www.ccrip.org) and ensured accuracy of published information. • Coordinated training programs, workshops, and seminars, prepared presentations, brochures, banners, and training materials. • Drafted and formatted reports (field visits, quarterly, annual, completion) following prescribed style sheets. • Assisted experts in preparing documentation using MS Word, Excel, PowerPoint, Visio, and Project. • Maintained office records, policy files, and documents in an organized system. Lead Trainer, EMTAP February 2008 – August 2009 Delivered large-scale ICT capacity-building programs for government officials, focusing on computer literacy, internet use, and office applications. • Designed ICT training curricula covering computer operations, MS Office applications, email communication, and internet use. • Conducted training on Bangladesh-specific government software and troubleshooting techniques for selfmanagement. • Developed selection criteria, testing procedures, and feedback systems to evaluate training effectiveness. • Trained BCC trainers and officials to ensure sustainability of ICT training delivery. • Successfully delivered training to 2,500+ government officials across 100–125 batches nationwide. Additional Experience: • Project Manager-Genuity Systems Ltd, Dhaka, Bangladesh -), • Senior Executive- HB Consultants Ltd., Dhaka, Bangladesh -), • Training Expert- ASICT (Assistance to SICT for strengthening Planning Division, ERD and IMED, Dhaka, Bangladesh -), • System Integration Engineer- Proshika Computer Systems (PCS), Dhaka, Bangladesh -) EDUCATION Bachelor of Arts National University Diploma in Computer Science Bangladesh Computer Institute and Youth Development, Mirpur, Dhaka. Diploma in Multimedia Graphics and Video Editing Rural Institute of Management and Technology 2000 - 2001 Jan 2000 - Dec 2000 Nov 2004 – Nov 2005 CERTIFICATIONS Officer (Documentation of Coastal Climate Resilient Infrastructure Project (CCRIP), Bangladesh – IFAD (Investing in rural people), 2016 EMTAP, Bangladesh – Open University, Malaysia, 2009 Advanced Features of Word and Excel – Continuing Education Centre, 2008