Md Israr Alam

MD ISRAR ALAM Aiming for opportunities in Business Analysis, Analytics and Program Management Preferably in Logistics, Financials & IT Industry PROFILE Contact Over 6 years of experience in implementing Iterative Software Development Life Cycle (SDLC) methodologies such as Waterfall and Agile. Domain expertise in Capital Markets, Banking, - /-- Financial, Analytics, IT and Logistics. Experienced in creating data dictionary having the business H.No 1-11-110/23, Near MCH Ground 47, Begumpet, Hyderabad, TS500016 elements (record source). Proficient at coordinating various technical and managerial teams to definitions of data mapping to map the logical data elements in use cases to physical data develop process and verifying adherence using the Requirements Traceability Matrix (RTM). Professional Experience S&P GLOBAL, HYDERABAD | SENIOR BUSINESS ANALYST/SCRUM MASTER (SINCE NOV’19) Gathered business requirements pertaining to Trading, Fixed Income and Derivatives, converted the same into functional requirements and authored the same.  Segregated business requirement from clients and broken down into pieces based on agile methodology and completed them as per timeframe.  Prepared Release plan for product development by gathering requirements and based on scope of the product deliverables. Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives.  Produced requested reports and ran analytics using SQL & Python. Defined requirements for new and existing system modifications, prepared status reports, presentations, & Project demonstrations for senior managers, partners, and stakeholders.  Prepared slides using Microsoft PowerPoint and presented them at quarterly quality meetings. Managed documents from start to finish, published reports and shared information with others using SharePoint.  Created process flows and use case diagrams using Microsoft Visio.  Supervised the content design and development of a web portal for reporting, analysis and navigation of financial data.  Led discussions with clients to determine the best methodology for different work streams of the project.  Coordinated and developed QA activities with team members to support the methodology. Highlights  Facilitated test-driven development on all projects and increased in quality by 20% in all projects through use of swarming around User Stories and other high-collaboration approaches.  Delivered more than 10 projects on -time within the time span of 1 yr.  Successfully conducted JAD sessions to gather project requirements and help synchronize the different stakeholders on their objectives in order to provide the developers a clearcut picture of the project. Environment/Tools: Windows 2003, 10, MS Excel, Microsoft Visio, R, SQL, SSMS         AMAZON, HYDERABAD | PROGRAM MANAGER (NOV’15 –JULY’19) Planned, created, tested, and deployed Line haul defect reduction methodology to reduce incoming contacts to operation's Team. Worked on SQL/ETL to prepare various Business metrics that gives leadership an overview of IN Middle Mile network. Collaborated with stakeholders during the launch of new programs like Automation or Milk run VRID, GACD Launch, Case Management tool, etc. Successfully reduced headcount overhead by 5 Man hours by Automation of Operational Methods. Trained more than 100 personnel in NOC Operational tasks and enforced participation in exercises focused on developing their skill set. Trained more than 50 candidates in the domain process from scratch to the mark. Acknowledged with Dumbledore Award for best performer in Amazon NOC in yr 2018. Key Skills • • • • • • • • • • • Project Management Business Requirements Analysis Defining Scope Data Analysis Client Interaction & Satisfaction Prepare Business metrics Cross Functional Coordination Team Management and Training Troubleshooting Stakeholder Management Reports & Documentation Technical Skills Project Management Tools: Microsoft Office tools-Access, Excel, Outlook, PowerPoint, SharePoint, Word, Azure Devops SDLC/Design Methodologies: Agile and Waterfall; Scrum Modeling and Design Tools: Microsoft Visio Education B.Tech. (Electronics & Communication Engineering) - Modern Institute of Technology & Management (MITM), Bhubaneswar. Extra-Curricular • Received - 1st prize in English Debate Competition in 2012 - 1st prize in best Anchoring in 2012 - 3rd prize in Academic Excellence in 2012 Personal Details DOB: 3rd February 1992 Linguistic Abilities: Hindi, English, Urdu