Md Hannanru Raman

Md. Hannanur Rahman Dhaka, Bangladesh Professional Summary Highly organized and detail-oriented Real Estate Virtual Assistant with 4 years of experience providing administrative support, transaction coordination, and client relationship management in the Canadian real estate market. Adept at managing schedules, preparing documentation, and liaising between clients, agents, and vendors. Proficient in leveraging CRM systems and virtual tools to streamline operations, enhance productivity, and support seamless real estate transactions. Core Competencies : ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Real Estate Administrative Support Lead Generation and Follow-Up Email Marketing Graphics Transaction Coordination Client Relationship Management Schedule & Calendar Management Contract & Document Preparation CRM & MLS Database Management Communication & Correspondence Marketing & Social Media Support Compliance & Regulation Knowledge Professional Experience : Administrative Assistant & Transaction Coordinator​ Mario Realty Group, Vancouver, BC, Canada​ January 2023 – Present ●​ Assist real estate agents with transaction coordination, ensuring all documentation is complete, compliant, and submitted in a timely manner. ●​ Prepare and review purchase agreements, amendments, and closing documents, coordinating with legal professionals and brokers to facilitate smooth transactions. ●​ Provide customer support through phone, email, and virtual platforms, resolving inquiries and ensuring positive client experiences. ●​ Maintain and update CRM systems, ensuring accurate records of client interactions, property details, and lead management. ●​ Create and execute social media content to promote listings, open houses, and market insights. ●​ Supported agents in preparing listing presentations, market analyses, and marketing materials for prospective clients. ●​ Facilitated communication between buyers, sellers, and third-party vendors, ensuring transparency and timely progress updates. ●​ Conducted database management, including data entry, lead generation, and MLS listing updates. ●​ Assisted in organizing open houses and client events, providing on-site support and coordination. ●​ Create, update, and manage real estate listings across multiple platforms (MLS, Zillow, Realtor.com, social media etc.). ●​ Upload photos, write descriptions, and ensure listings are accurate and compelling. ●​ Manage calendars, schedule property showings, and coordinate meetings with clients, agents, and vendor Executive Assistant / Office Manager​ Sutton Group-West Coast Realty, Vancouver, BC, Canada​ January 2021 – December 2023 ●​ Provided comprehensive administrative support to the Managing Broker and senior agents, managing schedules, preparing meeting materials, and organizing travel arrangements. ●​ Implemented office policies and procedures, enhancing operational efficiency and reducing administrative turnaround times. ●​ Managed office communication channels, including phone, email, and correspondence, ensuring prompt responses and effective coordination. ●​ Conducted database management, including data entry, lead generation, and MLS listing updates. ●​ Create and execute social media content to promote listings, open houses, and market insights. ●​ Maintain and update CRM systems, ensuring accurate records of client interactions, property details, and lead management. ●​ Manage calendars, schedule property showings, and coordinate meetings with clients, agents, and vendors. ●​ Provide customer support through phone, email, and virtual platforms, resolving inquiries and ensuring positive client experiences. ●​ Supported agents in preparing listing presentations, market analyses, and marketing materials for prospective clients. Education : MBS In Management - (MBS)​ National University, Dhaka, Bangladesh Technical Skills ●​ CRM Systems: Follow Up Boss ( CRM ) ●​ ●​ ●​ ●​ ●​ ●​ Real Estate Platforms: MLS, Lone Wolf, DocuSign Productivity Tools: Microsoft Office Suite, Google Drive, Google sheet Design: Canva, Photoshop, illustrator, Capcut, After effects Communication: Zoom, Google meet Marketing: Mailchimp - Creating newsletters and assist in email marketing campaigns Wordpress: Property Listing Real Estate Website Specialty and Competencies ●​ Achievement drive: continually keeps an eye on performance, focusing on improving it showing drive and determination to meet short- and long-term goals. ●​ Communication: Excellent written and verbal communication skills, with attention to detail and client service. ●​ Nimble Learning: Actively learning through experimentation when talking about new problems, using both successes and failures as learning fodder. ●​ Self-Development: Actively seeking new ways to grow and be challenged using other formal and informal development channels. ●​ Lead Generation and Follow-Up: Assist in generating and managing leads through CRM systems,follow up with potential clients via phone, email, or text, Schedule property viewings and consultations for qualified leads.