Results-driven professional with 5+ years of experience in customer support, BPO, field inspection, and brand promotion. Adept at managing high-volume calls, maintaining client satisfaction, conducting field surveys, and supporting retail operations. Skilled in CRM tools, reporting, and resolving service issues efficiently. Strong communication, organizational, and multitasking abilities with fluency in English and Bangla. Adaptable and reliable in dynamic work settings, consistently contributing to operational efficiency and customer engagement.