Md Deloar Hossain

CURRICULAM VITAE Identification Md. Deloar Hossain House 631 Shahin-Bagh, Dhaka Cell:-,- E-mail:- Objectives I want to prove my abilities and intend to work in a challenging competitive environment where sense of responsibility and commitment are required, where dignity of work provides job satisfaction and the place of work provides potential avenues for learning, growing and achieves hierarchy of the organization. Employment history September 2010 to present (6 years and 3 months) ServicEngine BPO Ltd Mohakhali DOHS; Dhaka, Bangladesh Sr. Compliance Analyst Direct verbal and written communication with the foreign client, analyzing Information and giving direction and proper instruction to the junior executives, make them understand the client requirement and proper supporting. Respond to customer inquiries by understanding the inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Improves quality service by recommending improved processes; identifying new ideas and applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed. August 2007 to September 2010 (3 years) F.M Institute Rangpur Teacher of Spoken & Written English Supporting and supervising students as per requirements Providing extra support for the students with special educational needs (such as projector presentation for the lesson.) Academic Tract Record Masters in Economics, 2010 Result- 2nd class (major in microeconomics , macroeconomics) Carmichael College, Rangpur, National University Honors in Economics, 2009 Result- 2nd class (major in microeconomics , macroeconomics, statistics, mathematics) Carmichael College, Rangpur, National University Higher Secondary Certificate Examination (H.S.C), Science Group, 2005 Result-Grade A- (3.90) Government Tolaram College, Narayengonj Dhaka Board Secondary School Certificate Examination (S.S.C), Science Group, 2002 Result-Grade A (4.00) Sonargaon G.R. Institution, Sonargaon, Narayengonj Dhaka Board Language Proficiency Bangla : Excellent in both Spoken and Written English : Excellent in both Spoken and Written Computer Literacy Operating System : Windows 2000,XP,Vista,Seven, 10 Application Software: Word Processing-Microsoft Word Spreadsheet analysis- Microsoft Excel Video/Picture Editing (Ulead, Photoshop, Illustrator), HTML, CSS, CSS3, JAVA and many more Personal Profile Name : Md. Deloar Hossain Father’s Name : Md. Abul Hossain Mother’s Name : Dulaly Hossain Spouse’s Name : Mahmuda Akter Date of Birth : 21st September 1986 Sex : Male Civil Status : Married Height : 5’9.5” Weight : 64 kg Nationality : Bangladeshi by birth Religion : Islam (Sunni) Blood Group : O+ positive Permanent Address : House-315;Road-1/3;G.L.Roy Road; East K.kasna; Rangpur What Makes Me Different From Others I am honest, intelligent, diligent and ready to go extra leg to achieve the target. I can lead and be led, as the situation requires. I am optimist by nature and have a good sense of humor. I want to perform my duties in time. I am disciplined confident enough. I believe in work more than fate. Reference 1. Name : Haji Md. Jamal Uddin Organization : Destiny Group Ltd. Designation : GM Finance Phone :- 2. Name : Md. Humayun Kabir Organization : FM Institute Designation : Operating Director, Phone :- My words I, hereby, declare to the best of my knowledge and belief that this CV correctly describes my qualifications, experiences and ability. I realize that willful misstatement may result in disqualifications or disposals, if engaged. Signature ­­­­­­­­­­­­­ ________________ Md. Delaor Hossain Cover Letter Dear hiring authority, Let me give you some reasons for hiring me into this project: 1. I am offering me backed up with 10,000 hours of web-research and client communication experiences along with nearly 100% job success rate. It's just because, I have been working as an analyst in a BPO company for 6 years.  2. My PPH experience related to web-research have the got my client completely satisfied.  3. I am capable of maintaining multi-tasking. 4. I am available for more than 40 hours a week. 5. I have been maintaining client communication as a part of my job for more than 6 years. 6. I can work from home which is backed up with a laptop and a highly configured desktop computer equipped with high-speed internet connectivity. 8. I am sure; you will find me tech savvy when we start working. 9. I am ready to work on a trial basis to let you know if we are on the same page. I believe, my past experiences will give you confidence in me to grow a long-term relationship between us. Eagerly waiting to hear from you.  Deloar