Mc Kevin Garcia
Career Objective
Contact
To apply my 10 year learning experience in BPO
industry.
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Education
Additional Skills
Pamantasang Lungsod ng Muntinlupa
-
Bachelor of Science in Computer
Science (Mar 2011)
Associate Computer Technology
(Mar 2010)
Problem Solving – can come up with a solution
in any given situation.
Leadership – as an SME, can handle pressure in
management level issues.
Creativity – can provide creative plans.
Experience
Nov 2016 – Present
Subject Matter Expert
AIG Operation Center, Alabang Metro Manila
Proficient in:
o Generating Team Report
o Training
o Providing Quality Feedback
o Production / Related Process
Jun 2012 – Oct 2016
Business Processing Associate
AIG Operation Center, Alabang Metro Manila
Handled healthcare insurance customer service process.
Jun 2011 – May 2012
Business Processing Associate
American Data Exchange Corporation, Alabang, Metro Manila
Handled Real Estate customer service process.