I am a Virtual Assistant and Customer Support professional with over 2 years of experience in delivering exceptional customer experiences. I possess excellent communication, problem-solving, and organisational skills, with a strong passion for providing top-notch service and ensuring customer satisfaction at every touchpoint.
Throughout my career, I have demonstrated the ability to handle customer inquiries efficiently, resolve issues promptly, and maintain a calm and professional demeanour even in high-pressure situations. My goal is always to create a positive impact through excellent service delivery, contributing to customer retention and business growth.
I am eager to apply my skills and knowledge in a dynamic, growth-oriented environment where I can add value to the team, learn continuously, and support the organisation’s vision through outstanding virtual assistance and customer support services.
✨ Key Skills
Customer Support (Live chat, Email, and Calls)
Virtual Assistance
Problem-solving & Conflict Resolution
Effective Communication
CRM Tools & Ticketing Systems
Time Management & Multitasking
Let’s connect if you are looking for a dedicated Customer Support or Virtual Assistant professional who ensures your customers receive the best experience always.