Mbali Maphumulo

 PERSONAL DETAILS Surname: Maphumulo First names: Mbali Gender: Female Nationality: South African Health: Excellent ID No.:- Residential Address: 1047c Tumahole Street White City Jabavu Soweto 1868 Contact Numbers:- :- Email Address:-Marital status: Single Home language : IsiZulu Other Languages: English IsiXhosa (conversational fluency) Sesotho (conversational fluency) EDUCATIONAL DATA Higher Grade Passed: Matric (grade 12) School: Phafogang Secondary School Year: 2006 Subject Passed : IsiZulu 1st Language English 2nd Language Geography Physical Science Mathematics S.G Business Economics Biology Institution : Boston College Modules : Microsoft Office Year - Ms Word. Ms Word Advance, Ms Excel, Ms Excel Advance Ms Power Point, Database and Intro to Programming. Microsoft PowerPoint. Institution: Damelin Randburg Completion Year:- Course : Diploma in Human Resource Management Modules Human Resource 1, 2 and 3, Industrial Psychology 1 and 2 Business Communication, Management Principles & Practise General Management, Project Management, Business Mathematics, Intro to Accounting, Business Ethics Work Integrate, Learning, Economics and Training Development. SKILLS/ACHIEVEMENTS Communication skills Problem-solving skills Technical skills Self-management skills EMPLOYMENT HISTORY Company Name : Department of Infrastructure Development Position Held : Human Resource Management Intern Duties : Assisting with recruitment process in meetings. Implement conditions of services (leave, transfers and wellness). Filling of incoming and outgoing submissions Handling incoming and outgoing emails. Register articulation. Updating employee data concerning new and existing information. Reason for leaving: Current Company Name: Multichoice Position: Consultant Duties: Receiving calls of the following: Reconnections disconnections of accounts. Account activations. Handling financial transaction. Technical quires. Data Capturing. Explain products or services and price. Recording our clients and making follow ups. Maintain records of contacts, accounts, and orders. Conduct client market surveys in order to obtain information. Duration: May2014 to June 2015 Reason for leaving: Contract expired REFERENCES Company Name: Department of Infrastructure of Development Name : Maki Daku Relationship : Manager Telephone Number : 076 - Company Name: Multichoice Name : Themba Mabaso Relationship : Manager Telephone Number : 083 -