Mbagwu Amarachi Chilaka

I am a fast, reliable, hardworking, and passionate freelancer with a working ground based in content writing, editing and proofreading, customer support services, virtual assistant, and data entry. I offer efficient and high-quality services, and I meet deadlines without excuses.

Although I have 1+ year of experience in these fields, I am open to more learning opportunities to improve my existing skills and gain new ones.

I am skilled at communicating with clients over the phone and by email. I have experience with Live Chat Support and Zendesk, and I am enthusiastic about learning to use any new tools that can get the job done well.

I am well acquainted with the skills your jobs demand, and these are:

• Ms. Word, Excel, Microsoft Azure
• Google docs
• Google Drive, Google meet
• Spreadsheet and data entry
• Customer service
• Exceptional communication skills
• Excellent telephone skills
• Typing skills
• Blog post uploading and editing
• Basic computer knowledge/technical skills
• Proofreading and editing
• Content writing
• Ebook writing/ghostwriting
• Organizational skills
• Multitasking and prioritizing
• Adaptability
• Professionalism and discretion
• Time management
• Teamwork
• Conflict resolution
• Problem-solving skill
• Teachability
• Self-motivation
• Efficiency

Also, I am studying to get a Bachelor of Arts degree in History and International Studies at the prestigious Imo State University.

I am passionate about my job, and I would like to learn how best to satisfy your job needs.

Thank you for visiting my profile. I look forward to working with you in providing excellent customer service and anything else you may need help with.