Mazen Nassar

Mazen Nassar PROFESSIONAL EXPERIENCE King Detail Growth Senior Business Development Specialist & Executive Assistant (Part Time) Remote, USA Nov. 2024 - May 2025 ● Supported an executive by coordinating 40+ monthly meetings, preparing reports, and managing client communications, improving productivity by 30+%. ● Oversaw CRM operations for 3 teams under different accounts, improving data accuracy and accelerating follow-up timelines by 20+%. ● Launched targeted outreach & cold campaigns that delivered 100+ qualified leads monthly, helping drive a 30+% increase in monthly revenue. RevHires Senior Business Development Specialist & Executive Assistant Remote, USA Jun. 2024 - Feb. 2025 ● Generated 60+ qualified leads monthly through targeted outreach and cold campaigns, directly contributing to a 30% increase in pipeline volume. ● Supported 2 senior executives by managing their weekly meetings, progress updates, and high-priority communications, improving response time by 40+%. Cynexlink Client Relations Specialist & Executive Assistant ● ● Handled 10+ active client relationships, ensuring timely communication, issue resolution, and service follow ups that boosted client retention and satisfaction. Managed daily operations for C-level executives, including calendar coordination, inbox management, cold outreach, and high-priority task tracking, increasing operational efficiency by 30+%. Elevate Holding Telemarketing Specialist & Appointment Setter ● ● Remote, USA Feb. 2023 - Sep. 2023 Scheduled 30+ qualified solar appointments & 50+ qualified roofing appointments per month through targeted outbound calls, consistently exceeding targets by 10–20%. Acted as the first point of contact for prospects, making high-volume outbound calls to qualify leads and generate interest in solar energy solutions. Vodafone Customer Support Specialist ● Remote, USA Sep. 2023 - Apr. 2024 Remote, UK May 2022 - Jan. 2023 Resolved dozens of customer inquiries daily with a 95% satisfaction rating, ensuring seamless issue resolution across billing, technical, and service-related concerns. EDUCATION AIN SHAMS UNIVERSITY Bachelor of Languages and Culture (Concentration: The Chinese & English languages) Cairo, Egypt 2021 – 2025