Mayra Lopez

MAYRA LOPEZ Phone: - E-mail:-PROFESSIONAL SUMMARY Dynamic and results-oriented Administrative Professional with over 13 years of experience in providing comprehensive support to executives and enhancing office efficiency. Bilingual in English and Spanish, I excel at multitasking and thrive in fast-paced environments. Proven ability to manage complex schedules, streamline processes, and deliver high-quality administrative services. Committed to achieving organizational goals through strong organizational skills and attention to detail. CORE COMPETENCIES • Bilingual Communication (English/Spanish) • Office Management & Administration • Proficient in Microsoft Office Suite (Word, Excel, Access, Publisher) • Document Management Systems (OnBase, DocuSign) • Financial Software (Concur, SAP, QuickBooks, NetSuite) • Project Coordination & Scheduling • Customer Service & Relationship Management • Data Entry & Reporting • Travel Coordination & Itinerary Management • Website Updates & Content Management EDUCATION Associate Degree in Business Office Administration UEI College, Ontario, CA (2015) • Coursework included presentations, typing, filing, word processing, spreadsheets, accounting principles, customer service, and marketing. PROFESSIONAL EXPERIENCE Jurupa Community Service District Administrative Assistant January 2023 – Present • Coordinate the preparation of meeting agendas for the Board and committees, ensuring all materials are organized and accessible for effective decision-making. • Conduct thorough research and compile necessary documentation to support project completion and adherence to deadlines. • Draft internal instructions and procedures, enhancing clarity and efficiency in daily operations. • Manage complex executive calendars, organize meetings, and ensure the availability of necessary resources. • Implement a document organization system that improves information access and retrieval efficiency. • Handle incoming phone calls, transfer calls as necessary, and provide outstanding customer service to callers. The University of Oklahoma HSC Senior Administrative Assistant September 2018 – December 2022 • Managed departmental expenses and purchases using Concur and SAP, providing reports that contributed to budget optimization. • Facilitated communication and correspondence, ensuring compliance with faculty credentialing and regulatory requirements. • Organized conferences and academic events, coordinating logistics for smooth execution. • Supported faculty in grading and evaluating student assessments, contributing to academic success. • Updated and maintained the university’s website, ensuring accurate and timely information for students and staff. • Coordinated travel arrangements, including bookings for flights, hotels, and itineraries. UEI College Administrative Assistant May 2015 – March 2018 • Assisted in hiring and training processes, ensuring a smooth onboarding experience for new employees. • Managed student records and documentation, improving data accuracy and accessibility. • Provided outstanding customer service by handling phone calls, directing inquiries to appropriate departments, and resolving issues efficiently. ABS Facility Services Inc. Assistant Administrator/Account Functions August 2009 – October 2014 • Coordinated payment processing and accounts receivable management, ensuring timely and accurate transactions. • Optimized document retrieval processes through effective filing practices, reducing search time significantly. • Managed call schedules and organized meetings, ensuring effective communication across departments. • Collaborated with various departments to support administrative projects, providing guidance in daily tasks. ADDITIONAL SKILLS • Strong organizational and multitasking abilities • Excellent interpersonal and communication skills • Ability to work independently and collaboratively in team settings • Quick adaptability to new software and technologies