Mayowa Adeyemo

MAYOWA ADEYEMO VIRTUAL ASSISTANT | EXECUTIVE ASSISTANT PROFESSIONAL PROFILE Experienced Virtual Assistant with a solid background in administrative roles, customer support, and content creation. Adept in managing databases, automating tasks, and utilizing advanced AI tools to streamline workflows. Skilled in handling multiple tasks simultaneously and providing exceptional service in fast-paced, remote environments. CORE COMPETENCIES AI Productivity Tools (Proficient in ChatGPT) Airtable, Mailchimp, WordPress, Canva, Salesforce DB Management & Organization Remote Team Collaboration Automation Tools for Task Management Email Marketing Campaigns Content Creation & SEO Time Management & Multi-tasking CRM Software: VICIdial, Trello, Crmble Strong Interpersonal & Communication Skills WORK EXPERIENCE Freelance Content Writer RemoteJan. 2020 – Till Present Provided virtual administrative support to clients across diverse sectors, using tools like Airtable and Salesforce for task automation and data management. Created SEO-driven content and handled digital marketing campaigns using Mailchimp and WordPress, improving client website traffic by 30%. Assisted clients with CRM integration, database organization, and client correspondence through platforms like Salesforce. Used Canva for graphic design tasks, creating engaging visuals for blogs and social media. Delivered remote project management support using Trello, ensuring on-time project delivery. Momo & Tarek Care Limited Coventry, England Customer Service Representative (Part-Time) June 2021 – Till Present Managed customer inquiries via phone, email, and live chat with a focus on personalized and prompt solutions. Utilized Salesforce to handle customer records and follow-up tasks, boosting client satisfaction scores. Created email marketing campaigns using Mailchimp, increasing customer engagement and retention. EDUCATION Joseph Ayo Babalola University Osun State, Nigeria Bachelors of Science June, 2015 Courses: Biochemistry The Federal Polytechnic, Damaturu Yobe State, Nigeria Higher National DiplomaNovember, 2009 Courses: Chemistry/Biochemistry SKILLS AND INTERESTS Technical Skills: Tech devices (Mobile & Tabs) | Microsoft Office Suites | Remote Work Tools (Trello, Slack, Google Workspace) | CRM Systems (VICIdial, Trello Crmble) | SEO Tools (Yoast, SEMrush). Interests: Footballing (Amateur), Writing & Editing, Cooking, Traveling (Visited 2 Continents). Certifications: Nigeria Institute of Science Laboratory Technologist/Scientist, World TESOL Academy – 120-Hour TESOL/TEFL Certificate – Accredited Teaching Certification