Mayche Aquino Arevalo
WhatsApp : -
Email :-Address: Montiville Homes, Tacurong City
Philippines
Personal Strengths:
Enthusiastic
Expressive
Job Oriented
Professional
Demonstrative
Creative
Resourceful
Trustworthy
Talented
Skills:
Language …….Proficient in writing and speaking English.
Computer …….Proficient in Computer usage, Windows 7-10, Microsoft Office (Excel,
Word, Powerpoint) Data Entry, Web Research, and Internet Operations.
Accounting….. Accounting Essentials, Accounts Payable
Job Objective:
To apply my talent, knowledge, and abilities by being a part of your continuously
growing company, and to contribute to an organization's success and well-being by observing
proper attitude, standards, and intellect for the common goals.
Educational Background:
College:
AMA Computer College
Course/Degree: Bachelor of Science in Business Administration
Major in Financial Management-
Job Training and Commendation:
Encoder/Typist/Receptionist/Admin Clerk
Cocolife Insurance Company
Davao City, Philippines
Production Assistant
ASEAN TORISM FORUM
Waterfront Insular Hotel
Davao City, Philippines
Employment Background:
Home-based E-commerce Operations Assistant: US Company
Oct. 2022 –Feb. 2025
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Provide customer support via email and chats using Odoo, Gorgias and Reamaze.
Process retail and wholesale orders
Order fulfillment on Shopify and Amazon in collaboration with our logistics and 3PL or
warehousing partners.
Contact and file claims with UPS and USPS.
Conduct and managed inventory checks across various warehouses.
Manage product listings on Amazon and Shopify, including writing product descriptions.
Process payroll using a time clock app and manually enter data into Excel sheets.
Generate purchase orders (POs) and input invoices for payment in QuickBooks.
Address chargebacks and claims.
Managed and respond customer/ product reviews using platforms such as Loox, Stamped,
BBB, Trustpilot, JudgeMe and Google, as well as handling reviews and customer
feedback on social media channels like Facebook and Instagram
Knowledgeable in using DeepL Translator and Google translate
Perform various administrative tasks.
Home-based Shopify Virtual Assistant: Dropshipping Company
Dec. 2018– Aug.2022
• Managing Facebook and Instagram moderation, as well as providing customer service
through messenger and comments.
• Email, Chat and Social Media support via Gorgias, Reamaze and Rich Panel
• Managed retail and wholesale orders through ERP Plenty Markets, Mintsoft Software,
• CRM Odoo and checkout champ
• Fulfilling orders via Dropified, ShipStation and Massfulfill & Excelify from AliExpress
suppliers or direct suppliers on Shopify.
• Coordinating with suppliers for products, delivery issues and order updates.
• Tracking packages and managing related tasks.
• Processing refunds, order cancellations, returns, and exchanges.
• Handling invoices, quotes, and order modifications per customer requests.
• Dealing with chargebacks, claims, and disputes in payment gateways such as Stripe,
• Shopify Payments, EC Processing-Authorize.Net, and PayPal.
• Checking and fulfilling Amazon orders
• Amazon and Shopify product listing, including product description writing
• 3PL and Ware2Go Networks
• Proficiency in Google G Suite/Workspace, MS Word/Excel, and basic
knowledge of Canva.
• Using Slack and Discord for team communication.
• Knowledgeable in using DeepL Translator and Google translate
• Familiarity with Notion workspace.
Home-based Data Entry and Research Assistant
Feb. 2016– Feb.2017
● Performing the job of Data entry using Microsoft Excel.
● Data researching
Admin/Accounts Payable Assistant
Xiao Ping Holdings Pte. Ltd.
3E River Valley Road, Clarke Quay, S (179024)
Aug. 2010 – Sep.2015
● Performs general clerical duties to include but not limited to photocopying, faxing, mail
distribution, and filing. Coordinates and maintains records for staff office space, phones,
and office keys. Creates and modifies various documents using Microsoft Office.
● Responsible of ensuring and overseeing that office is in organized mode.
● Answer incoming calls, determine the purpose of calls, and transfer calls.
● Responsible for precise daily sales reports, monthly Sales reports, tallying up credit card
advice to company sales reports, and month End inventory reports.
● Stocktake
● Responsible for taking minutes of the meeting
● Preparing part-time and Full-time overtime payroll
● Managing the everyday operations of the accounts payable function Preparing payment
vouchers and issuing cheque payments to suppliers and related works thereto.
● Perform month-end stock-taking and prepare monthly inventory costs.
● Prepare petty cash vouchers, staff (cash) reimbursements, and bank-in cash sales.
● Assist Auditor with Yearly Audit queries.
● Company weekend cashier (POS System)
● Multi-Tasking. Any other ad-hoc duties assigned from time to time.
Customer Service Officer
The Chocolate Factory Pte. Ltd.
80 Mohamed Sultan road #01-11, S (239013)
Nov.2009-Aug.2010
● Performing the task of record keeping and basic financial matters. Receiving calls and
assisting guest inquiries. In charge of maintaining inventories and order supplies.
● Knowledgeable of handling POS systems.
Executive Secretary
Waterfront Insular Hotel
Davao city, Philippines
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Jan 2006 – Aug. 2006
● Knowledgeable in performing the task of recording data, reports, minutes. Organize
schedules of the boss and other work related matters.
Café In charge/Supervisor
Biz Café, Paseo de Roxas, Philippines
July 2004 – Oct. 2005
● Performing the multi tasks of recording sales, the standard of offering short orders,
assisting guests, complains, requests and circumstances.
Front Desk Officer/Receptionist
Ponce Hotel Suites, Bajada, Philippines
● Knowledgeable of the standard in giving information of the Hotel Guests about the Hotel
Services.
