I am a remote home-office professional with strong experience in typing, translation, transcription, and customer service support. I hold a degree in Psychology and, although my primary expertise is in child psychology, I have developed parallel skills that allow me to work efficiently in digital administrative, communication, and language-based roles.
I work with data entry, document typing, transcription of audio and video content, customer support, virtual assistance, and translation of texts (Portuguese ↔ English). I type quickly and accurately, with excellent grammar and formatting skills, making me highly reliable for handling written tasks, reports, forms, chats, and structured documents. My typing speed helps me deliver projects faster without sacrificing quality.
In translation work, I specialize in converting texts while preserving meaning, tone, context, and readability. I can handle general content, professional documents, blogs, e-books, social media posts, subtitles, and customer communication support scripts. I also offer proofreading and written content editing, ensuring clarity and correctness.
In customer support or virtual assistance roles, I work with professionalism, empathy, organization, and clear communication. My background gives me an edge in managing sensitive interactions, offering humanized support, and maintaining structured client communication. I am comfortable assisting customers via chat, email, ticket system platforms, scheduling tools, and support dashboards.
I am fully equipped to work remotely, including having a laptop, stable internet connection, headset with microphone, and a distraction-free workspace. I have flexibility in working hours, can adapt to different time zones, and I am committed to meeting deadlines consistently.
I value clear processes, respect, transparency, and well-organized workflows. My primary focus when working is delivering structured, detailed, and well-written results. I am constantly improving my skills and expanding my experience in the remote work market.
I am available to take on both long-term contracts and freelance projects. I approach every task with attention to detail, commitment, confidentiality, and clear communication. I am driven by growth, performance, and continuous learning.