Mayank Kaushik

Mayank Kaushik Mob. No. --OBJECTIVE Looking for a challenging work environment, which can help me to enhance my skills & provide me ample opportunities to show my abilities & to utilize my potential to the optimum level so that it will benefit my personal development as well as growth of organization up to maximum extent possible. MAJOR EXPERTISE AREAS Project initiation, planning, designing, execution, monitoring, controlling & closure. Kanban method to ensure timely & accurate completion of projects. PSM I (Professional Scrum Master) certified. AWS Cloud practitioner & AWS Solution architect knowledge. Windows 2012/2008/2003 server administration. Configuring and Deployment of the Microsoft DNS & DHCP in conjunction with Active Directory. Interaction with various vendors for support and troubleshooting. VCA-DBT understanding. (VMware) WORK EXPERIENCE Company – Optum Global Solutions a United Health Group Company (8th May 2017 – Present) Role : Technical Project Analyst (Optimization, Performance and Transformative Tools Team (OPT3) Prime responsibility to ensure that all the Team members are well versed with Agile Manifesto and concepts so as to make the teams self-organized All Enterprise Decommissioning application designing & automation. Change management & incident management using service now. Responsible for sending NPS surveys for gauging Stakeholder satisfaction. Estimating Infrastructure cost in ICE (Infrastructure Cost Estimates). Responsible for creating and maintaining project documentation in project repository. Responsible for conducting reviews with Team to ensure that project repository is always updated. Initiate new projects with project sponsors, stakeholders & team members using agile methodology. Define & receive approval for project governance, Document project charter, scope, benefits, approach & constraints. Kanban board is set up to drive accountability across cross functional teams towards changes & ensures timely & accurate completion. Develop, communicate & coordinate project, plans, schedules & resource allocations with CAPMs, Windows/Linux administrators, middleware engineers, Database administrators & finance analysts. Chair regular meetings with the project team & project stakeholders, update project plan & publish changes as project progress. Manage & own project delivery within budget, scope, quality & time requirements. Responsible for project planning & resource allocation across multiple teams. All infra components validation associated to the application i.e. requested to decom. Risk & issues identification & management throughout the project. Forecast & report on actual revenue for each project. Expectation management of project stakeholders. Preparing & maintaining up to date project plans & budget forecasts throughout the project for all aspects of the delivery. Interface with delivery services & other program / project managers to ensure service requirements are clearly understood, milestone agreed to & that execution trends in a manner favorable to project success. Company – Tata Consultancy Services on the payroll of Alethe Consulting, Gurgaon (27th Nov 2015 – 30th Apr 2017) Role – System Administrator Worked as a server Administrator on various projects. Evaluating and deploying all IT Infra components from scratch. Like Servers, Storage, OS, Backup and recovery, networking etc. Worked on all AD account management projects. Deploy security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS). Designed, built, tested, configured and implemented SCCM 2012. Worked in build team & managed project of building more than two thousand servers. To monitor and manage the project processes and ensure that any elements which fail in the workflow are remedied. To anticipate, manage and resolve issues and act as the point of contact for the project. Able to demonstrate strong management skills including project management, financial management, change management and facilitation. Working on daily monitoring alerts. Managing Active Directory 2012 Server & Exchange Server 2013 with DR. To prepare daily health check report of domain controllers. Using the WSUS for Patch management. Managing windows failover cluster. Resource management, Health monitoring, Failover coordination. Using Microsoft SCOM tool for monitoring the Windows Servers. Implementation of BMC Remedy for End-User IT Services and SLA Management. Alarms raised by monitoring tools, intended to be the first to acknowledge an incident. Worked on Exchange server for mailbox creation, quota sizing, DL creation etc. Company – IBM India Pvt. Ltd. On the payroll of Alchemy Software Solutions (21st March 2014 – 25th Nov 2015) Role – System Administrator Migration Project of Physical server to Virtual Using VMware standalone converter (P2v Converter). To ensure that operational workflow requirements are produced to standard in a timely manner. Creating & implementing a change record using IBM incident & change management tool. Resolving incidents tickets using manage now/Quest assigned to project team. Run the missing patches & policy from TEM server to make server 100% compliant. Remove servers from DNS entry, Tivoli Endpoint Manager. Implemented all applicable security and application patches and required configuration changes to the SCCM infrastructure. Raise change record to power off the server & stop the monitoring for the server. Update wintel worksheet & collect information like NIC, storage, IP, MAC, OU, etc. GPO creation & modification according to the provided designed sheet to provide appropriate access to different application team & users. QUALIFICATION: Bachelors of technology from Vidya College of Engineering (UP Technical University) in 2012. Higher Secondary from Hindu Inter College, Kandhla - Muzaffarnagar (UP Board) in 2007. Personal Details: Date of birth: 27th Jul 1991 Father's Name: Dr. Shiv Kumar Sharma Marital Status: Married Language Known: Hindi, English Address: D-1706, AVJ Heights, Greater Noida Declaration: I hereby declare that the above written particulars are true to the best of my knowledge and belief. Place: - NOIDAMayank Kaushik