Mayank Dobhal

MAYANK DOBHAL Shiv kunj, Lane no 2, Kedarpur ,Dehradun Contact- PROFESSIONAL PROFILE Team oriented retail professional with experience in providing professional and positive leadership which help in planning and implementing fundamental controls and processes in order to prevent loss and offer excellent customer service experience. PROFESSIONAL EXPERIENCE Marks & spencer,Dehradun 28rd Nov 19-till date Finance operation/section Manager. Communicate and effectively manage all Company programs and store activities. Ensure that financial operational activities are executed and delivered as per the standards set by the company. Planned and implementing safety measures for customers and employees. Controlling shrinkage, write-off, cash control and store expenditure. Handled other tasks like daily financial, inventory control and stock audit. Implemented innovative store promotions to achieve the financial objective of the organization. Keeping close watch on incidences of shoplifting and employee theft. Hiring and training store associates on identifying and preventing shoplifting. Marks & spencer, Chandigarh 21st Nov 12-28th Nov 19 section Manager. Responsible for the day to day running of the BU, maintaining standards, ensuring legal compliance checks on pricing etc. Assist in cashier training and provide support to cashiers where required. Ensure achievement of sales targets which have been set for the department/s and provide input when deciding the targets. Continually monitor the achievement of sales targets and take corrective measures where required. Provide clarity progress towards targets by communicating to the team the department, store and overall regional performance. Manage customer complaints and queries resolving them to the best of your ability. Ensure visual merchandising guidelines are adhered to and standards and maintained in the department/s provide feedback to visual merchandiser. Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team. Ensure adequate learning and development of the team through on the job training, VM training, product training etc. Develop team members by providing timely and constructive feedback to help team members identify their strengths and weaknesses. Motivate teams to drive sales and adhere to processes. Bharti-walmart Pvt Ltd, Ludhiana21st Sep 10-28th Oct 12 Shift manager/Team Leader-Managed markdowns, purchase orders, invoicing, cash reconciliation, and inventory control.Directed promotions, store events, and communal activities. Ensure that total store operations are carried out in accordance with established standards, policies, and procedures. Direct loss prevention and safety activities to protect company assets and ensure the safety and security of associates and customers. Identify and develop associates for promotional opportunities and future assignments to meet current and future business needs. Inspecting security measures and installing CCTV cameras at strategic locations. Vishal Retail Ltd, Dehradun02nd Jan07-8th Sep 10 Line of business head- Managed store-merchandising plans of Men’s apparels, Lifestyle, Footwear & Travel section. Developed highly effective marketing campaigns such as fliers at local events, involvement in the community, and coupons to up-sell the customer. Protected company assets and ensured a safe work environment by adhering to established Loss Prevention policies, programs, and procedures. Accounted for ad sets, permanent markdowns, merchandising, recovery, and maintaining store cleanliness as assigned. Designing more attractive merchandise presentation strategies and special marketing campaigns, resulting in increased store traffic and profits. Supervise 12 employees in area of interdepartmental training, supervision & evaluation. Radisson M.B.D .Hotel, Noida20th June 05-15thOct06 Food & Beverage Associate- Worked in In room dining, 24 hrs operation outlet. Make note of the orders placed by the customers, and ensure right customer receives the right order within the set time limit. Daily preparation of the sale data statistics for the general manager morning meeting. Positive, energetic, upbeat approach to employee relations and guest complaints. EDUCATION M.B.A with specialization in Retail Management from Sikkim Manipal University, Uttarakhand, (2010). Diploma in Hotel Management from G.I.H.M, Uttarakhand (2005). Graduation from Garhwal University, Uttarakhand (2004). Intermediate from C.B.S.E Board, Uttarakhand (2000). High School from I.C.S.E.Board, Uttarakhand (1998). IT SKILLS Microsoft Excel-Advanced excel formulas, pivot, x-look up, conditional formatting, macros, comparison & validation Word press data entry, Copy/Paste Work, Microsoft Word, Internet Research, Google Spreadsheet, All Type Of Admin Work. SAP-Material IN/OUT, Inventory management, Purchase order generation, SAP invoicing, Write off, Report generation, Date- Place-MAYANK DOBHAL