Mayank Chandan

As a Customer Relationship Management (CRM) consultant, my day-to-day life revolves around creating real, positive and lasting business value for clients through tailored CRM implementations, and providing an exceptional level of service and dependability.

Cloud technology provides such a wealth of opportunity for business, with modern cloud CRM platforms now more flexible and integrate-able than ever, leading to a better holistic view of customers, and how we interact with them.

My experience includes consulting around end-to-end CRM solutions for Sales, Marketing and Service departments, with a focus on providing tools that aid in increasing revenue, improving customer satisfaction, reducing costs, and driving more efficient processes.

By developing tailored system prototypes and strategic CRM documentation, I work closely with clients to clearly define their long-term business benefits and a solution that best fits their needs. I do this by actively listening and asking insightful questions to learn and gain a strong understanding of challenges, working to be a trusted advisor and connecting clients with subject matter experts.