Maya Hermogeno

With over 10 years of customer service experience, including credit repair support, billing, technical assistance, and case management, I bring the skills and dedication needed to provide excellent service while helping clients achieve their financial goals.

In my previous role with a credit repair company, I assisted clients by managing their accounts, providing timely updates on disputes, and explaining credit processes in clear, easy-to-understand terms. I understand how sensitive financial issues can be, and I’ve developed the ability to remain empathetic and professional while guiding clients through sometimes stressful situations.

Additionally, my experience includes technical support for QuickBooks for Mac, billing coordination, dispatching technical services for Bell Canada, and case work for a UK-based law firm account. These roles strengthened my problem-solving, organizational, and communication skills — all of which are essential in ensuring client satisfaction and trust in the credit repair process.

I am confident that my ability to handle complex customer concerns with patience and accuracy will make me a strong asset to your team.