May Villaneza

May C. Villaneza 04422 Navarro St., Surigao City, Philippines 8400 • -(M) •- Administrative Assistant Enthusiastic, advance administrative assistant that offer office task by implementing administrative scheme transactions, policies and monitoring administrative activities. Determined administrative issues by organizing reports, analysing data and provide solutions. Maintaining workflow by studying tactics; implementing budgets and provide report system. Generate and modify procedures by evaluating operating process, keeping confidential records and files, implementing changes. Responsible and reliable in making its own decisions when help is not available from team or members. Provide information by answering questions and demands. AREAS OF EXPERTISE_______________________________________________________________ Social Management • Database Management • CRM Management • Email Handling • Wordpress • Data Entry • Chat Support • Posting ads • Online Research • Appointment Settings • Administrative Task • Lead Generation • Real Estate • Google Docs or Google Drive • MS Office • Google Calendar • PROFFESSIONAL HISTORY__________________________________________________________ SG Solutions Company (Virtual Assistant Recruit Agency) – Philippines                                    June 2011 – May 2014 Virtual Assistant Provide each client certain company’s demands like performing online research, organizing contact information to excel, and uploading file to database. Building website in Wordpress, running website traffic. Setting up an appointment. Encoding IQ System Software (Lead Generator Co.)  - North Providence, Rhode Island                         Dec. 2012 – June 13 Virtual Assistant Generating Leads, Performing Calls for Interested Client. REI Odyssey LLC – Hawaiian Island                                                                                                   March – May 2012 Real Estate Virtual Assistant Performing Database Management, Creating Flyers, Website Management, Email Blasting and Generating Leads Page 2________________________________________________________________________ Apnea Specialists Inc. (Sleep Center) Oklahoma City, Oklahoma                                              Sept. 2012- Dec. 2012 Virtual Assistant Generating leads for interested Investor, Online research, Social media management, Email Blasting and Set up an appointment. KMH Capital Group – Barrington IL                                                                                                   2010 – 2011 Real Estate Virtual Assistant Posting ads in different real estate site, Database Management, social media management, Email Blasting, Online research for properties, Contacting sellers. Uploading files to Database. American Property Solutions – Maryland, Baltimore                                                                   - Real Estate Virtual Assistant Generating Lead, Online Research, Performing calls to sellers and Realtors, Evaluating Properties, Posting ads, Social media marketing, Email blasting and Set up an appointment. Flatchecker - UK London                                                                                                                   2014 - 2016 Administrative Assistant Data Entry, Website Management, Chat Support, Online research, Database Management, File organizing Lead Generating EDUCATION________________________________________________________________________ Information Technology                                                                                          -            STI-Surigao Philippines