May Hussein

May Hussein-- Addis Ababa, Ethiopia 14/12/1995 Profile To attain a position where my proven ability to quickly build rapport, utilizing great communication skills in four languages I speak. As a goal oriented person, I strive to achieve my greatest potential whether at work or any other area of my life. As such, I have consciously developed my organizational & time management skills. I thrive working in teams and I aim to grow as an individual as I work at your organization to achieve its objectives. Skills Exceptional communication and networking skills. Multi-tasking, time management and organizational skills. Work efficiently in a team environment, as well as independently. Maintaining positive, and constructive employee relations within the organization. Experience in developing HR day-today processes, such as employee onboarding, exiting etc. Experienced in MS Word, Microsoft Teams, Sogo survey, Google Suit, HubSpot, HRM, LinkedIn, Monday.com, CallGear, RingCentral, Slack, Vonage, Manatal and GulfTalent. Languages English Arabic Tigrinya Amharic Education Certificate in Customer Service Program, Qlab University, remote course 2023 – 2023 Bachelor of Business Management with Emphasis in General Management, SeGi University 2016 – 2019 | Malaysia Certificate in Adminstrative Skills, Centre of Foundation Studies, Asia Pacific University of Technology & Innovation 2015 – 2016 | Malayisa International General Certificate of Secondary Education IGCSE, British International School 2007 – 2014 | Ethiopia Professional Experience Social Media Channel Manager, R2R (remote) 10/2024 – present | Addis Ababa, Ethiopia Develop and implement social media strategies across LinkedIn to increase brand awareness and engagement. Create and edit compelling content tailored to recruitment professionals and job seekers, boosting audience interaction and community building. Monitor trends and utilize analytics tools to optimize social media campaigns and improve performance. Collaborate with the recruitment team to align social media efforts with talent acquisition and hiring needs. • • • • Recruitment Consultant, R2R (remote) 10/2023 – 09/2024 | Addis Ababa, Ethiopia Utilize a variety of sourcing techniques, including social media, job boards, and professional networks, to find and attract candidates. Develop and maintain strong relationships with clients and candidates, building a network of professional contacts to support future business growth. Perform screenings, interview prospects, and provide recommendations to clients for hiring. Keep up-to-date with market trends and industry developments. • • • • Recruiter/Customer Service, Carolina Logistics Inc (remote) Deliver information about the company’s services. Identify talent and build a strong candidate pipeline. Maintain candidate relationships for future opportunities. Handle incoming and outgoing communications. Facilitate the entire recruiting process. Resolve issues for clients. 06/2022 – 05/2023 | Addis Ababa, Ethiopia • • • • • • Legal Assistant, Includovate (remote) 03/2022 – 05/2022 | Addis Ababa, Ethiopia Compile, proofread and edit drafts of contracts, leases, licenses, policies and other legal documents. Analyze, summarize and upload documents of staff contracts and company policies for CEO’s approval. Assist with the administration and management of workflow. Daily record keeping with electronic filing of caseloads. Ad hoc assigned tasks by the CEO. • • • • Human Resources Officer, Includovate 03/2021 – 03/2022 | Addis Ababa, Ethiopia Assisting with contract renewals. Organize and conduct interviews for recruitment. Advertising of roles and management of applicants including Sogo survey. Assisting with data and document maintenance for HR filing and database. Perform recruitment services to ensure, attracting and retaining exceptional candidates. Assist the Business Development team in a HR capacity by enriching contact data on the BD CRM. • • • • • • Operations/Office Coordinator, Includovate 03/2021 – 07/2021 | Addis Ababa, Ethiopia Take responsibility for running the office, including all logistics, supplies and petty cash. Support the Managing Director and Operations Director in business operations tasks as required. Train new hires on office procedures in coordination with the ICT Manager and Managing Director. Maintaining kitchen supplies in coordinating with the Managing Director including budget confirmations. • • • • Administration Support Officer, Includovate (remote) 10/2020 – 03/2021 Supervise data collection for research purposes. Transcribe interviews and input such data to relevant software programs. Cooperate with staff, clients and stakeholders to smoothly process invoice payments. Support Business Development team in filing and communicating with subcontractors for project purposes. • • • • References are available upon request