May Claire Tan

I am a Nurse by Profession and I worked in a Call center industry for 5 years. I dealt with a lot of people and I am able to resolve their concerns. I handled Australian based Telecommunication Company and US Financial account (Citigroup) as Customer Service Associate. I was assigned to different fields such as billing, Activation, Technical Support, Deliveries and General Inquiries which enhanced my skills. I managed to hit the target from my previous companies and learned a lot about Customer Service. I can also type as fast as 44 words per minute.