MAY ANN GECITE-SURIO
#99 B2 L5 Riverside San Pedro, Laguna---Skype: maylove5683
Working Experience:
Homebased
Century21
Outbound Appointment setter for Real Estate Company
Setting appointment and Schedule for Broker to Visit
Calling expired listing for possible sale of property
Mar2018-July2018
Versatel Marketing
Outbound/Inbound Telemarketing for insurance account
Pre-qualify customer for insurance application
Transfer to licensed agents/broker from states.
Oct2017-Mar2017
ALGS
Outbound Appointment setter for Janitorial Companies
Setting appointment and Schedule for sales agent to visit
Mar2017-Oct2017
Corporate
JPMorgan Chase Bank and Co.
Sept2015-Mar2017
Collection Specialist for Mortgage Banking
Process Over the phone payment
Outbound calling for Customer with outstanding account
Good Customer Service skills
Offer Workout option for Customer under the process of foreclosure
Les Soleil Shipping Corp.
Customer Service Representative
Booking of shipment
Answering customer query
In-house sales representative
Uses outlook for email conversation
With advance knowledge in excel, word, PowerPoint
Doing container report for shipment
Monitoring shipment location from origin to destination
May2015-Sept2015
Exl Servicces
Collection Specialist for United Rental account
Send email notifications for delinquent accounts
Outbound inbound calling
Process over the phone payment
Assessing account for possible workout option
Jan2015-May2015
Convergys Corporation
Collection Specialist for Citi Credit Card
Process over the phone payment
Outbound/inbound calling
Offer financial assistance for delinquent customer
Assessing of account for any workout option
May2012-Jan2015
Personal Background:
Date of Birth: Jan. 21, 1991
Marital Status: Married
Citizenship: Filipino
Educational Attainment:
Adamson University
900 San Marcelino Street, Ermita, Manila
B.S BA Major in Financial Management
Batch 2012