I am a dedicated and versatile technology professional with a passion for building resilient systems and solving real-world problems. My core expertise lies at the intersection of robust IT support and dynamic e-commerce development, specifically on the Shopify platform. This unique combination allows me to be your one-stop shop for all things tech, from ensuring your daily operations run seamlessly to building and securing your online revenue stream.
My foundation is built on hands-on experience gained through IT roles at organizations like KEMRI and TechNova Solutions, where I honed my skills in troubleshooting hardware and software issues, managing networks, and providing end-user support that significantly reduced downtime and improved efficiency. I don't just fix problems; I implement proactive solutions. This mindset is further strengthened by my cybersecurity training, including my work with tools like Nessus and Microsoft Sentinel, which I use to apply security-first principles to every project, ensuring your business and customer data are protected.
Beyond traditional IT, I channel this technical expertise into creating and managing powerful e-commerce presence on Shopify. Whether you need a new store built from scratch, an existing one optimized, or a secure and streamlined backend, I leverage my knowledge to create a fast, reliable, and user-friendly shopping experience. Furthermore, I utilize scripting languages like Python to automate repetitive tasks, bridging the gap between IT and e-commerce to save you time and money.
I hold certifications from AWS and Google Cloud and am well-versed in cloud platforms, meaning I can work with the modern tools that businesses depend on. I am a collaborative problem-solver who believes in clear communication and delivering measurable results. Let's connect and discuss how I can bring my blend of IT support stability and e-commerce innovation to help your business thrive.