Maxon Thelisma Junior

I am a trilingual interpreter, fluent in French, English, and Creole, with extensive experience in the healthcare and customer service fields. My professional background has allowed me to develop strong communication skills, cultural sensitivity, and the ability to effectively overcome language barriers. I specialize in clear, accurate, and empathetic interpretation, ensuring complete mutual understanding between patients, clients, and healthcare providers, and achieving the best possible outcomes.

In the medical field, I have helped patients understand complex medical information, including diagnoses, treatment options, medication instructions, and procedure explanations. I am fluent in medical terminology, while ensuring accuracy, professionalism, and confidentiality. My experience includes assisting with medical appointments, hospital visits, and telemedicine sessions, ensuring patients feel informed, comfortable, and respected. I approach sensitive situations with empathy and cultural sensitivity, recognizing the importance of trust and clarity in medical communication.

In addition to medical interpreting, I have extensive experience in customer service interpreting. I help clients navigate departments, resolve issues, and communicate effectively with providers, ensuring a positive experience and optimal satisfaction. I am adept at active listening, problem-solving, and contextual translation, which conveys tone, intent, and nuance. My calm demeanor under pressure allows me to handle difficult interactions without compromising accuracy or professionalism.

Beyond interpreting, I bring organizational skills, attention to detail, and adaptability to my work. I am able to manage multiple tasks simultaneously, coordinate diverse teams, and adapt quickly to changing situations. My commitment to confidentiality, patience, and professionalism has always earned me the trust of my clients and colleagues.

Overall, my linguistic expertise, medical knowledge, and customer service experience enable me to provide high-quality interpreting and support in all environments. I am passionate about helping people communicate effectively, navigate complex information, and feel understood, respected, and empowered. My goal is to continue using my skills to improve communication and experience, and make a meaningful contribution to healthcare and service organizations.