Maximiliana Wami

Hey there! I’m Maxi Wami and I’ve spent over 9 years diving deep into the worlds of Customer Experience and Sales, SaaS, telecom and fintech. My passion lies in helping businesses not just keep their customers but also ramp up sales and enhance service performance through smart, data-driven strategies and a personal touch in client care. Throughout my career, I’ve had the privilege of leading teams that not only surpassed sales targets but also reduced onboarding time by 30% and boosted customer retention by 8% through proactive engagement and tailored success plans. My skill set covers a wide range, including Account Management, Lead Generation, Customer Retention, Sales Enablement, KPI Tracking and Process Optimization.

I truly thrive in roles that put me face-to-face with clients, juggling multiple projects while ensuring we achieve tangible results. As a freelancer, I make it a point to understand each client’s unique goals, crafting solutions that foster growth, loyalty and a solid return on investment. If you’re on the lookout for someone who blends strategic thinking with hands-on execution to create a lasting impact, let’s connect! I’m excited to help your business thrive.