Profile:
I am flexible, reliable and possess excellent multitasking and problem solving skills. I am an enthusiastic, self-motivated, responsible and hard working person, adaptable to all challenging situations and work well both in a team environment as well as using own initiative.
Professional Objective:
Result-oriented, intelligent, organized, and motivated person seeking for an available position to grow and utilize years of experience in the field of customer service, sales, retention and collections to enhance the company’s efficiency.
Education:
University: UNAM- English bachelor´s degree (not finished)
High School: Nicarao High School -)
Elementary: Jose Antonio Medrano Elementary School -)
Additional education:
English: Cornerstone English Institute
Work Experience:
Call Center:SITEL -)
Customer Service/ Tech and Retention Rep
One Link -)
Collections Representative
Achievements:
Collections Department: Top 1 Collector
Collections Team Lead
Skills:
Good Negotiator
Persuasive
Critical Thinking
Team work
Multitasking and Time management
Languages:
English: Verbal, Written (Advanced)
Spanish: Native language (Advanced)
Software:
Microsoft Office (Excel, Word, Power Point)
Outlook
Professional Reference:
Carmen Rivers
Account General Manager
-
Brandon Cancino
Contact Center Director (External Client)
-
.